Reviews for Yotpo Email Marketing & SMS

Jeff was super helpful! He was able to quickly resolve my issue and help me add the necessary verbage to my website for verification

Amazing experience with Jeff (representative) at SMSBump during onboarding! He was patient, knowledgeable and extremely helpful throughout the process. Highly recommend his promotion in the services department!

Jeff helped us resolve our issue and was very kind! We like this app overall, great customer support.

Lord R is really friendly and very present to answer questions. , he helped me until the end of the process

Lord and Genebie were very helpful with helping me verify the TFN and import an existing subscriber list! Only day 2 with SMSBump but two thumbs up from me!

le meilleur support dans le monde , merci SmsBump vous etes les meilleurs , spécialement Ronnel il m'a vraiment guidé pour installer sms bump sur mon téléphone

Very pleased with Jeff's prompt and detailed service. Great platform, I recommend it. Customer service is at a high level, the platform is easy to use and I hope to build and grow together!

quin was great at helping me get going . thank you very much for your help..

we just hooked everything up to the store so haven't been able to test things out thus far to see results. but the customer service is top notch thus far! Ronnel V really helped me out..

Thank you, Lord, for helping me out !

Lord R is very friendly & helpful worked amazingly fast made the process super smooth great customer service.

Et selskap som lurer sine kunder med priser som ikke stemmer. i sine sider så sier de at SMS til Norge vil koste ca. 0,0105 men i realiteten så tar dem nesten 4$ pr SMS Lureri

Aleksander V from the support team was a huge help with setting up my sms marketing. Made the process very quick and easy.

At first the application may seem difficult, but in reality with the help of the always helpful and friendly operators, they solve any problem within minutes (my operator QUIN) was really kind and helpful, she solved all the problems I was experiencing

Enjoy using the app for on-demand sms. Fast and quick service from Quinn and Marnie on the support side! Thank you!

Absolute worst customer service! We added the app to our store but have some basic general questions. We have scheduled several meetings, all of which get changed to different times. Every customer service representative so far has only wanted to sell us something. They can not answer any questions at all. They keep creating a "support ticket" for another meeting and then that person can't answer anything and has to create another "support ticket'. In the meeting we just had, the customer service rep was 17 minutes late and you guessed it- couldn't answer anything. We are not asking in depth questions. We just want to know how some features work and help with setting up our account. I even tried to use the live chat and all it wanted to do was sell me stuff. couldn't answer one single question!

Marnie was so friendly and quick in guiding me through the app and providing the support I needed for my store. Thanks a lot

Joann C was really helpful to me. I had an issue and couldn't figure it out. We got to the bottom of it and now I can use this app again.

Very easy to get the help I needed. Answered my questions fast. Manes it easy to use the chat option. Will definitely continue to use this feature in the future

"PL" was very friendly and patient. Gave me step by step clear instructions while assisting with my problem.

Marnie was an amazing help! she was quick and efficient in all the help i needed to set up my account. thanks so much!

Joann is really friendly and very present to answer questions. Even in the middle of the night, he helped me until the end of the process :)

I am very happy with the support by Djan, he made me understand what the problem was and why. Very happy with Djan.

Customer services was very helpful when trying to verify our phones. Aleksander gave us all the instructions on what to do and it was fast. So far it seems like a good app we will have to see if it turns out to work good for our company. Will review again in a month or two.

I had the pleasure of working with PL and I was extremely impressed with their professionalism and ability to help me with my confusing issue. They provided clear and concise instructions, and were patient and understanding throughout the entire process. Their expertise and dedication to customer service made me feel valued and appreciated as a customer. I highly recommend working with PL and I look forward to doing so again in the future!"