Reviews for Willdesk: Live Chat&AI Chatbot

Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly. I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible. letterseals.com

This is the first Shopify app that provides a 5 Star Support Experience. The support I received from Nona was above and beyond and out oif this world. I recommend everyone to use this app. Nona took all the time needed to elaborate every single detail of the app it took us 3 Zoom meetings but it was worth every minute of it. I personally wanna thank her for the amazing support and trust me guys if there were 7 stars like Burj Al Arab I would have given this app 7 stars for the amazing support. Thank you Nona for making it easy for me to configure the app.Cheers

realy it's amazing app , and the supports , they reply in one menutes , i think only one app you need is willdesk

Support responds quickly and is always eager to resolve any issues to deliver the best user experience. Keep it up!

muy buen servicio, la atención al cliente ha sido buena y ha solucionado mis dudas, lo recomiendo....

amzing app , thanks for all , i recommend it for every one i think only one app i need is willdesk ..

Easy to set up. When I had a question I got help very quickly. The FAQ and chat looks great and is customizable. I'm very pleased and recommend it.

感觉非常不错！它很容易上手，让我的聊天变得更加高效和愉快。我喜欢它简洁明了的界面设计，客服的快速响应也让我非常惊喜！而且免费的计划完全满足我现在的需求，白嫖帝王在此，总的来说，我会毫不犹豫地向我的朋友们推荐Willdesk！

Tolles Team das bei allen Problemen und Anpassungen hilft. Wir sind sehr zufrieden und freuen uns auf die weitere Zusammenarbeit.

This is a great app, I love it! Amazing customer service, Nona was very good and helpful. They truly deserve 5 stars!

Amazing customer service, Sophie was very nice and helpful, app is excellent lots of option to make your website beautiful and professional. Recommend to everyone.

Mariadel was a very helpful customer service agent! They stayed on the chat with me for multiple issues I was having!

Great App! Was looking for a Live Chat solution & Willdesk was a standout. Easy to setup and use. Support team is fantastic, Nona & Sophie assisted me with some configurations & were extremely helpful & efficient. Highly Recommend.

Easy to use, friendly support, user friendly. I recommand this app to everyone who want to provide live support to customers.

it's very good app, it will help you boost your sales and to interact better with your customers. highly recommended

Very responsive team! Thank you! It was very efficient to tweak the settings and launch the app. The team is extremely patient.

Fast help with my questions! Willdesk looks good so far. Looking forward for the integration of whatsapp messagen in that inbox! When this feature arrives you nailed it :)

I am very happy to edit my review after the outstanding customer service I have received since raising some issues in my previous negative review. They identified my concerns immediately and made the necessary improvements. The app is incredibly easy to set up, and has an ios/android app which is a great bonus for me persoanlaly as I cant always be at my desk. I can happily recomend Willdesk to any businesses big or small!

Support is great!!. The app needs a little more work on the integrations but I'm sure they will get there soon.

The customer service was great and responsive. Was very patient and answered all of my questions and very nice. I appreciate this app because it is very good and helps with my online store.

Very great App also the support, very easy and helpful widget with great features, thank you very much.

Customer service is very patient and worth recommending.The corresponding speed is very fast, which is an excellent application.

Great Live Chat and Helpdesk app. Also, the cost is just perfect for all business owners. The customer service is great, they response quickly every day and all day :)

Mia was very quick and helpful in answering and resolving my questions on this amazing app. Willdesk will allow me to offer my customers more efficient and personalized assistance in their purchasing process without a doubt.

Falls short to deliver. customer service trying to help but doesn't. wasted 6 days for an app that doesn't deliver to my needs with too much mixed information on the support end.