Reviews for Willdesk: Live Chat&AI Chatbot

I would recommend this to others as it is pretty simple to use and customer support is awesome even or the free plan

The rep helping me today was fantastic and responded quickly

good

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

Very helpful, fast service! Couldn't have asked for a better experience!

Great and fast support. Thank you

The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.

Really good customer support and the app is well integrated to the webshop

good customer service ,good APP

Thank you for the ⭐⭐⭐⭐⭐ review! 🎉 We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Sophie 💞 Willdesk Team

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

Very helpful. I like it so far!!

Great customer service. Quick, friendly and informative.

Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.

Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌 We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day! Best Regards, Kim|Willdesk Team

Buggy!

It was great and we quickly fixed the problem. Thanks Sophie

The app features are great value for money and the support is unheard of. Excellent support agents with total knowledge about the app. It's really refreshing to be honest, take a chance on WillDesk and see for your self.

I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.

we have not been using the app for a long time, in fact very little but it is done well, simple and intuitive. the customer service is magnificent, it has helped us on several occasions to optimize the implementation to the maximum according to our requirements. You can't ask for better. Competitors take notes....

很实用，功能也很齐全。

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop. I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.