Reviews for Willdesk: Live Chat&AI Chatbot

Kim was extremely kind and professional. Thank you so much! Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support provided, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!! TOP! Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo. GRAZIE WILLDESK GRAZIE NONA !!! Grazie per aver lasciato una recensione straordinaria! Siamo molto orgogliosi di sapere che sei soddisfatto dell'assistenza ricevuta. Apprezziamo molto il suo feedback e ci impegniamo a mantenere alti gli standard dell'esperienza utente dell'app. Non esiti a contattarci in qualsiasi momento, siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle assistenza. Grazie ancora! Cordiali saluti, Emma Assistenza clienti Willdesk di Channelwill

This app initially showed a lot of promise but did not last due to poor instructions and slow support. Dear Monsta-RC , Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated. We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have. Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible. Thank you once again for your feedback, and we hope to regain your trust. 🌹 Sincerely Yours, Kim|Willdesk Support Team of Channelwill

Great customer service~ Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

très bonne application et le service client impeccable Merci beaucoup d'avoir laissé un excellent commentaire ! Nous sommes très fiers d'apprendre que vous êtes satisfaits de l'assistance, nous apprécions vraiment vos commentaires. Nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur dans l'utilisation de l'application. N'hésitez pas à nous envoyer un message à tout moment, nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider. Merci encore ! Emma Équipe d'assistance à la clientèle de Willdesk

J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk ! Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions ! Meilleures salutations, Kim|Willdesk Support Team of Channelwill

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

Very good support. They where presistant and worked to solve my problem. Thank you so much for taking the time to leave an amazing review! We're very proud to hear that you are happy with the support .We really appreciate your feedback. We are committed to maintaining high standards in user experience in using the platform. Feel free to contact us anytime as you require, we are available 24/7 to provide help. Thank you again! Emma Willdesk Customer Support Team

Thank you for taking the time to leave us a fantastic rating! We are delighted that you're happy with Willdesk. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim Willdesk Customer Support Team of Channelwill

Orah Hair

2024-09-10

United States

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve user experience. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support Team

Support is so good

Juvrena

2024-09-05

United States

Excellent Customer Service, and app is very user friendly.

Sew It Online

2024-08-26

United States

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Изкуствени Нокти Chixxie

2024-08-20

Bulgaria

great app and customer support

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Thank you very much for taking the time to send us a 5 star review! 🌟 We are glad that you are happy with the service. We really appreciate your valuable feedback, as we continue to keep high standards to what we provide to users. Please feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill.

LievKaart

2024-08-10

Netherlands

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version. I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time. So highly recommended for small businesses. Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

OzBarefoot

2024-08-09

Australia

Thank you for taking the time to leave 5-stars! We're very delighted that you're happy with the service. We really appreciate your feedback, we are committed to maintaining high standards in user experience and to continue with best effort to improve the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma Willdesk Customer Support of Channelwill

We highly appreciate you taking the time to leave very nice review and 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to the services we provide. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill

非常好

very nice!

Wonderful experience. Easy and simple interface..

It's very wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep high standards to our products. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma Willdesk Customer Support of Channelwill

The best service and best app for CRM, we are very happy with their service.

The experience is not bad. The online inquiry service is very good. There is also fqa page building, which is the most needed. Many software do not support it. So choose. More of the service is good