Reviews for Willdesk: Live Chat&AI Chatbot

Ashley is really helpful. Excellent solution as the customer service, professional technique support of configure the helping center. Great App Every Shop Must Have

Ashley was helpful and very patient, and also did a follow-up when I lost the chat with her. Thanks a lot for explaining things to me. :)

Fast And Easy Services. Works very well with our store and implemented easily. Thank you, Mia for your help and your assistance throughout the process.

This is the best service ever! Very fast reply and the support team are very kind people. Love working with them!

App is great and easy to navigate. Hopefully some more features get added, they said they'll talk to the development team about it which will be awesome. Great support team

Great support and quick response, even during off hours! Works very well with our store and implemented easily. They were also willing to help with some special requests, free of charge.

Stellar customer service! :) Thank you, Nona for your help and your assistance throughout the process.

This is a great app, I asked their team a question about the link button and they helped me patiently and quickly, Nona and Mia are also very patient and friendly, hope your team is getting better and better!

Great team. Mariadel helped me with an issue and was so kind and sweet. Best customer support I have ever encountered! Greatly recommended!

This app is the best , I am so happy with the customer service Especially with Nona , she is so kind , very help app and Easy to use .

This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.

greet

The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!

super graet app i love it and the custmer support they are cute and fast thank you willdesk-chat for this is app

Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time. Needed little customization, but Pia was amazing answering each question, thank you!

super rapide chouette efficace waaaaaaouuuuu Ride on! ils sont super beaux et gentil mettez des bons avis

This app has a lot of technical issues. The mobile app does not work or alert you of new messages from customers. Upon logging into the desktop version we discovered several missed messages from customers attempting to live chat. This app has given us a poor customer service reputation due to unfixed bugs and errors. Mobile app has little to no features and no notification settings. Overall needs a lot of work and updating, pretty unreliable for a business. Customer service agents keep repeating basic advice and unwilling to understand the magnitude of this problem

App that works very well and fast and effective customer support! we are very satisfied with the performance

Puredown

2022-12-15

United States

It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.

Great app and easy to use and there is good customer service. You can publish articles for your customers.

Excellent customer support. Will surely recommend this to other people. You can create list of FAQs as well as enable chat option

Despite advertising 'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger' the app can't actually handle receiving emails. All it can do is post a link to your email address.

Customer Service is excellent. This program offers a lot of value. The interface is clean and easy to use.

Good app, and really great customer support, they replied within a minute and they assisted me very well.

Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.