Reviews for Willdesk: Live Chat&AI Chatbot

Best services ever, quick response and answered all my questions professionally. Would recommend it to anyone who needs to integrate that into their website.

Great app, Mia was great I will continue using the app and see if It is as good as the reviews says it is but I have my hopes up

Ashley is so amazing! She was able to fix the issue I was having so fast and clean. The team is wonderful as well and all so helpful. Thank youuuu so much

Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.

J'ai utilisé cette application pour mettre en place ma FAQ sur ma boutique en ligne, efficace et rapide

great experience with this application. it has a lot of features and it looks nice. i do appreciate their costumer service team, Mariadel was really helpful to me.

Even wat zaken aanpassen om het te laten werken zoals wij voor ogen hebben. Wat een fijne support, vriendelijk, behulpzaam, snel en erg duidelijk. ECHTE TOPPER!

Great! Solved all our problems, operation encountered a little problem, customer service is very patient for me to solve, thank them!

Eccezionale.. non ho altre parole!!! Ben fatto, figo, intuitivo e facile da installare. Apre notifiche anche se sei offline una volta che avrai installato l'app da Playstore o Google store. Chat di assistenza a tempo record! meritatissime 5 stelle... ne darei di più!!!

As a new store, I cannot afford sub to all the apps that I need. I was counting on this app to provide me with a helpdesk and that it would ramp with my business. Free plan? Great! Once I get rocking, I can unlock the features I need by upgrading my sub. Not with this app. You have a 30-day eval period and then it's gimee-da-cash mode. Disappointed b/c willdesk is a great looking app that actually works well. Also, the app left behind code remnants that didn't get cleaned up. ------------------------------------------------------- My response to willdesk's response: On my dashboard, there was a clear, direct, and concise message stating, without uncertainty, that my plan would expire next month. I know your site collateral says free forever. The fact that you seem to be completely unaware of conflicting messages in your collateral and software absolutely supports my review rating. That and the absolutely horrid liability of not cleaning up after your own application and leaving code artifacts is, as a retired developer, inexcusable. WillDesk has, as a result, completely upended my confidence in the reliability and security of the Shopify application, leaving me to ask: what else did you install and fail to clean-up? I believe I was more than generous in awarding you two stars simply because of the abysmal code clean-up post-uninstall practices of the Willdesk app.

so far its perfect helps in FAqs chats, labels, ticketing system and more highly recommended support is amazing

Mia really took her time guiding me through setting up my FAQ page. She was very patient and understanding :)

We just installed it and so far everything seems great, i think the app needs better options and more tweaking on iphone but over all everything works as it should, also their support is pretty quick to response to help which is great.

it is a great app. Perfect customer service. Easy to use. Easy to customize. You can publish FAQs for the customers .

Thank you for your support. Great application and perfect and fast customer service. All solved fast.

Super awesome support app with a brilliant support team. Can't recommend them enough! I can easily see why there are no negative reviews for them. :)

Ashley Was awesome! helped me for many hours and stayed on the chat the whole. This is a good app letting you set it up with multiple stores.

Sehr gute Service, nette und zuverlässige team, werden dein Frage sofort beantworten und dein Problem lösen.

They help so much. They solved all my problems until I am ready to go. I really appreciate them. Thank you Nona!

Ashley was able to solve my problem very quickly and very well, the app is fully functional and has helped my website a lot, highly recommended!

I used this app to do a FAQ for my website and Nonna helped me and provided an excellent service. Thanks a lot!

A very user friendly app! Customer support (Jade) is very helpful, patient and efficient! love the app!

Nona was very responsive and spent a good deal of time answering my questions and helping me with the app today. Great customer support!!!

This app really help me with customer..amazing app..and the customer support Regina are also very kind and helpful. Thank you very much!! I recommend this app to all shopify store.

Estoy probando la app y hasta ahora me ha generado buena impresión. He recibido excelente atención y ayuda.