Reviews for Willdesk: Live Chat&AI Chatbot

This app is the best , I am so happy with the customer service Especially with Nona , she is so kind , very help app and Easy to use .

This app is very good. Nona helped me a lot with how to use this app with our Shopify store. I hope this app will be known to more people.

The app is completely customizable, which is perfect. Also, when I had a problem, Nona helped me a lot. Keep up the great work, guys!

greet

super graet app i love it and the custmer support they are cute and fast thank you willdesk-chat for this is app

Very happy with this app, really improved our customer support, not only with the live chat, but help center also save so much time. Needed little customization, but Pia was amazing answering each question, thank you!

super rapide chouette efficace waaaaaaouuuuu Ride on! ils sont super beaux et gentil mettez des bons avis

This app has a lot of technical issues. The mobile app does not work or alert you of new messages from customers. Upon logging into the desktop version we discovered several missed messages from customers attempting to live chat. This app has given us a poor customer service reputation due to unfixed bugs and errors. Mobile app has little to no features and no notification settings. Overall needs a lot of work and updating, pretty unreliable for a business. Customer service agents keep repeating basic advice and unwilling to understand the magnitude of this problem

It is a good app and customer support is helpful. It would be perfect if with more auto-reply features.

App that works very well and fast and effective customer support! we are very satisfied with the performance

Great app and easy to use and there is good customer service. You can publish articles for your customers.

Excellent customer support. Will surely recommend this to other people. You can create list of FAQs as well as enable chat option

Despite advertising 'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger' the app can't actually handle receiving emails. All it can do is post a link to your email address.

Good app, and really great customer support, they replied within a minute and they assisted me very well.

Customer Service is excellent. This program offers a lot of value. The interface is clean and easy to use.

Best services ever, quick response and answered all my questions professionally. Would recommend it to anyone who needs to integrate that into their website.

Excellent support. Friendly and responsive. App works great, all you need for your store chat needs. Thank you.

Great app, Mia was great I will continue using the app and see if It is as good as the reviews says it is but I have my hopes up

Ashley is so amazing! She was able to fix the issue I was having so fast and clean. The team is wonderful as well and all so helpful. Thank youuuu so much

Mia from customer support was really helpful. She even offered some suggestions that elevated our chat widget. Customer service is commendable.

great experience with this application. it has a lot of features and it looks nice. i do appreciate their costumer service team, Mariadel was really helpful to me.

J'ai utilisé cette application pour mettre en place ma FAQ sur ma boutique en ligne, efficace et rapide

Even wat zaken aanpassen om het te laten werken zoals wij voor ogen hebben. Wat een fijne support, vriendelijk, behulpzaam, snel en erg duidelijk. ECHTE TOPPER!

Great! Solved all our problems, operation encountered a little problem, customer service is very patient for me to solve, thank them!

Eccezionale.. non ho altre parole!!! Ben fatto, figo, intuitivo e facile da installare. Apre notifiche anche se sei offline una volta che avrai installato l'app da Playstore o Google store. Chat di assistenza a tempo record! meritatissime 5 stelle... ne darei di più!!!