Reviews for Wholesale Pricing Discount B2B

ZoneHobbies

2023-10-25

Canada

Après avoir tenté une autre méthode, nous sommes revenus vers WPD car c'est selon nous la meilleure solution pour les boutiques B2B-B2C, et le support technique a été en mesure de nous réintégrer nos anciennes données rapidement et efficacement. Un service impeccable! Merci encore. After trying another method, we switched back to WPD because they have the best solution for blended stores, and tech support was able to get us back into our old data quickly and efficiently. Impeccable service! thanks again

Merci pour votre aide précieuse. Même avec la barrière de la langue vous avez réussis à comprendre mes demandes. Des développeurs ont travaillé spécialement sur notre thème. Je recommande cette application notamment pour son service client rapide et compréhensif.

Good and responsive service - fixed a bug for us quickly!

I had a great experience with the implementation team Tejas Lakhalani, Deepesh Melath, Parth Lakhani. They did a fast job and really great work overall. Fast replies and delivered the solution with a video tutorial on how to use the new functions once implemented. They backed up my theme in case something did not work properly and I also had a request on the net terms to be changed to the language of the store Swedish. The app was recommended from my Shopify contact person along with a few others and makes just what I wanted, distinguish B2B and Retail price, easy to use and to set up discount and rebate groups to different type of business partners. Great with the net terms to let your customer buy with 15 or 30 days terms. Saved me a lot of time! Highly recommend app and fantastic implementation from the team at Wholesale Pricing Discount B2B.

During our work on building our b2b shop, we encountered some difficulties in implementing our rather complex scenarios; there are still limitations in our requirements. However, I would like to mention and sincerely thank the technical support - they are absolutely amazing! The guys were so quick to respond, help, patiently explain and very quickly complete the customisations we needed. I've been working with Mehak most of the time and she is the best! Thanks to them we are now the closest to the maximum result we want! This is the best solution in terms of price, quality and functionality.

Sind mit dem Service sehr zufrieden, auch mit den individuellen Anpassung im Checkout.

5 Star customer service. They were able to get our theme updated the second time after an update. Very helpful app to easily add whole sale feature to your site.

Really amazing customer support and functionality. Had a customization request and the team was quick to respond and make the changes for me.

An excellent app. I had been looking for a REAL wholesale app for some time - many disappointed. Not this one. I had a small problem with the shipping module of the wholesale portion and the tech team fixed it within a few hours at no additional charge. Very good customer service. : )

Been using this app for 2 years now, very easy to use and service offered is excellent. Any issue they are quick to assist.

Loving this app! The support team are incredibly responsive and helpful. Meets my needs with all the different levels of discounts and shipping rates without being overly complicated! Highly recommend.

SAVED OUR LIFE! We have a 3 tier pricing business: Distribution, Wholesale, and Retail. This has been quite the challenge when working on a Shopify store and myself not being an engineer. We were using some other apps before, and all of a sudden, without any notice, the checkout process with that app stopped working. This was in the middle of our "Prime Day" sales, so it was a HUGE blow and very time sensitive. The other app's support was slow to respond, and never actually found the problem. I jumped ship and did trial and error with a few apps that day to find a fix to get it up and running again. Wholesale Pricing Discount B2B was the winner. Number 1: quick start up time. They didnt require 1-3 business days to install. Number 2: They had live chat support with REAL, knowledgeable, HELPFUL people. And the support response time was always within an hour or so. Number 3: I have been able to have a video call with someone, and now just a phone call with someone about a glitch. The support is unmatched, the UX UI of the app itself is very straightforward (again, not an engineer here), and it has so many robust functions, many of which we don't even use, but I can see their use case for other business models. If you are a B2B/B2C business, and don't want to be on Shopify Plus, THIS is the only app to consider. - Becca Hislop, Marketing Director.

Works really well for our store. Needed a couple of customisations for how pricing is displayed and the support team handled my request quickly & professionally.

Amazing customer support! Works great for our needs. Does exactly what is advertised. Highly recommend!

Our experience with the Wholesale APP has been amazing. Mehak from the support team has been shadowing us in the learning process and provided third party integration with other APP. We were helped by Abhinav from the developer team a couple of times as well with certain features. This APP is fantastic with your support team and developer team!

Simple and fast app. Happy with performance. Support were able to help with some small theme changes which is much appreciated. Overall, this is more powerful than Shopify Plus' Wholesale channel.

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out. I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.

Easy to use and works the way I need it to. I have had a few issues with a conflicting plug in, but have been helped with a workaround every time this happens (happens mostly when we do a theme update!)

Nikki Chasin

2023-07-06

United States

Excellent service and hands-on attention. I needed a little custom work to make the pricing look more to my specifications and they did it in less than 24 hours. Thank you!

Customer service is exceptional. Insanely easy to integrate and get started quickly. Very happy and would recommend

The app works and looks fantastic. The Wholesale Helper team has been nothing but accommodating, especially when it came to re-integrating the wholesale section upon a second theme update. Our business is heavily dependent on wholesale, I feel comfortable knowing that I can rely on their customer service.

Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.

This is the only wholesale app we've used but we chose it because it if full-featured and Wholesale Helper also offer related apps that work together with this one including Wholesale Order Form & ReOrder and AReceivables. Their customer service team is very responsive and helpful.

Great customer service. Meets our wholesale needs. They were willing to do a lot of customizations for us to craft a good experience for our users.