Reviews for Wholesale Pricing Discount B2B

We recently implemented this app and it is great for our needs. During the set up process Abdullah and the support team have been incredibly helpful - very responsive, friendly and helpful. We would highly recommend.

This app is fantastic and perfect for our needs! We're able to tailor our customer experience for EVERY client with their Unique Individual Pricing feature. What's also great, is that the team is so easy to work with. We had a problem with one of our customers unable to see their unique pricing, and within 12 hours, Ahmed and his team had fixed the problem. Highly recommend.

problem solved right away thanks for the credit

Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it

This App is everything it claims to be and much of the setup we could do ourselves. However, we received significant assistance is adapting the app to our needs and customizing our theme. The help was timely and professional. Without this app I don't know how we couldn't use Shopify for our B2B store.

Great app that does what we need, but the support team are what makes it fantastic! Always go above & beyond.

App works well after a bit of setting up. Had a few issues and customisations that were quickly made / fixed with the help of the support team.

This is an advanced Shopify app that allows you to customize many B2B options in your store. We have been using this app for several years and we are happy with its options and support. Special thanks to Shana from the tech support team and she did a great job fixing all our store issues. Highly recommend this app to those looking for advanced B2B options.

The app is perfect for our store! Very clearly displays the wholesale pricing and the B2B/B2C set-up works great. The support I have received in setting up WPD has been nothing short of excellent. They have happily accommodated all my customization requests and alterations (I am very picky). I would highly recommend using this app for all your online wholesale needs. I could not be happier!

Very responsive group that will hop on a call to help you figure out any customizations or issues you may have.

This is an excellent app for our business that needed separate individual variant wholesale and trade account pricing. The support team is quick to resolve any issues and even help bespoke the client experience when needed. They truly care about their customer base.

Terrible Support and Unresolved Issues The support team is extremely slow, taking 1-2 days to respond, and each time a new agent starts the process over, creating a loop of 1-2 working days. They focus on the app's limitations rather than helping. We faced major issues integrating our translation app, and they offered no solutions or alternatives. The support team is so unhelpful that it makes you not want to contact them for anything. Highly disappointed.

Overall, the app has been good for us. We also use their Wholesale Order Form app in addition which is the best way to make things work for our needs. We have faced a couple of hurdles, but their team is fast to act and the quality of work is solid. Between our entire website being functional for retail and wholesale and their bulk ordering app for larger wholesale customers, it is a great combination for businesses with a lot of SKUs that want an automated system that works consistently. Our wholesale customers don't have issues and the nominal coding issues we have faced have been resolved quickly and satisfactorily.

Wren and James

2024-05-18

United States

Great to work with! Great app, thank you!

The support is very accommodating and their integration is quick. They are good with their terms and helps us with the process requirement we have.This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent

EXCELLENT customer service! They stayed on the phone with me for a while explaining things and even customized a bunch of things for me - very quickly - for free. The app has alot of great features and is great for what we wanted.

This company makes some good apps and just as important they support their users with friendly and reliable support.

Incredible service and really easy to use, would recommend to anyone looking to create a separate sales platform for wholesale that integrates seamlessly with your existing website.

Good concept but didn't work for us. We needed discounted pricing based on volume of multiple different products, ie 10 of a, 10 of b, 10 of c = lowered price because you got 30 total. Much more complex than that but ultimately it didn't work for our needs.

Excellent app, does exactly what it says on tin. Had a slight issue with the checkout which was solved very quickly by the support/tech team. Highly recommended

Really want to recommend this app because support is very very good. definately app is also very good.

I had some issues with the app configuration, but the team were able to solve all my problems! I think the app is worth it for people who wants to build a B2B store! The only thing I think could be improve is to be able to create different tags with different payment terms. Right now, you can only have one customer tag that regroup all the payment terms.

Best wholesale app and best team to work with.

WPDB2B is exactly what we were looking for. Support is stellar and went above-and-beyond to accommodate our needs. Would highly recommend.

Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully! This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!