U DESIGN LIMITED
2024-12-27
Works well and great support We're so glad you enjoyed our great support team and app as well 😁 Thank you for trusting us for 2 years to help you grow, and we look forward to continuing to grow with you! 😃. Please let us know how we can continue to assist you!
Pure Praha
2024-12-27
Great app, you can do all kinds of things with it! Also great customer support, there was a code showing and I immediately got a clear answer. Definitely recommend! Thank you so much for your recommendation! 🙏 We're so glad you're enjoying our app and that our great customer support team was able to assist you immediately. Please let us know how we can continue to assist you! 😀
Weston Beck
2024-12-27
Dom was really helpful solving my issues! Their support is great and the app itself generated for me lot more revenue due to features they provide. It's amazing. Dom will be so happy to read this review! We're so glad that you enjoyed our great support and that the app itself has been a benefit to you in increasing your revenue. 😀 Please let us know how we can continue to assist you! 😃
cafematernity
2024-12-27
Very helpful customer service Thank you so much for your kind review 😀 We're so glad we could provide you helpful customer service. Please let us know how we can continue to assist you! 😃
RIVAL AMSTERDAM
2024-12-26
Decent app but charging crazy amounts. They only provide some coding and then charge such a big fee. I would not recommend this app and recommend another app that would be more affordable.
treame©
2024-12-26
The best cart you can probably have. The support by Aina was awesome. She helped me out and could fix my problem in a few seconds! Aina will be so happy to read this review, thank you so much 🙏 We're so glad that she could fix your problem quickly! Please don't hesitate to reach out if we can assist you with anything further 😃
Parman
2024-12-23
Thank you so much for taking the time to leave us a nice review! Please let us know if there's anything we can do to improve your experience with us 🙏.
VIMVY
2024-12-22
Thank you so much for taking the time to leave us a nice review! We really appreciate it! Please let us know if there's anything we can do to continue to grow with you! 😁
Crown Forever
2024-12-21
Fantastic app! The upsell features have significantly increased our cart conversions, and the customer service team is top-notch—responsive, helpful, and truly dedicated to helping us succeed. Highly recommend it to anyone looking to boost their sales! Fantastic Review! We are so happy that you not only enjoyed our app, but our amazing customer service team as well!! 🤗 We're glad that we were able to help you succeed and look forward to continuing to work with you as we both grow together! ☺️
Näak NA
2024-12-20
Hailey was super helpful! Great customer service and great product! Hailey will be so happy to hear that she was super helpful and gave great customer service 🤗. We're so glad you're enjoying our app as well! Please let us know if we can help with anything else 😃
Le Coin du Jeu CA
2024-12-19
Had issues with translation, and Hailey quickly helped me set it up. Really easy app to implement ! We're so glad Hailey could quickly help you with getting that translation working for you! We appreciate your feedback on how easy the app is to implement and look forward to continuing to work with you! 😄
THEBIX® Chile
2024-12-18
Perfect! Thank you so much for taking the time to leave us a nice review, we really appreciate it! Please let us know if there's anything we can help with going forward 😁
Aspire Home
2024-12-17
Jacinda was incredibly helpful in resolving the Upcart app installation issue on my Shopify store. She was prompt, knowledgeable, and made the entire process smooth and hassle-free. I truly appreciate her expertise and excellent support. Highly recommend her for any Shopify assistance! Jacinda will be so happy to hear how helpful, prompt, knowledgeable, and made your experience as smooth as possible with us ❤️ We look forward to continuing to work with you and please let us know if we can assist with anything else! 😀
CarPlayBox
2024-12-14
very good and effective app overall, but incredibly POOR customer service. We are in the most important & lucrative season of the year, there is a small issue we are having with this app. but no concrete support in the past 15 days, this is very very disappointing. so I wouldn't recommend this app unless they improve their customer service!
Crest Harbor
2024-12-12
I've had Upcart for about a year now and no problem so far. It has definitely helped increase sales. Thank you so much for working with us for so long! We know we've made some changes and are so happy to hear you've had no issues with us! Looking forward to continuing to work with you in the future! 😁😁
Azouna
2024-12-12
Great support! Very patiently and kind. Great app Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄
MemoFrame
2024-12-11
It's a great app. I really like it. Thank you so much for taking the time to leave us such a kind review 😀 Please let us know if there's anything we can do to improve your experience with us 😄
ascendco
2024-12-10
great app We're so glad you're enjoying our app! Thank you so much for taking the time to leave us a nice review 😀. Please let us know if there's anything we can help with going forward :)
MiataSlide
2024-12-10
fast support, app works well so far We're so happy you enjoyed our fast support and are liking our app so far! 😀 Please let us know if there's anything else we can do to improve your experience with us 🙏
ivory-sydney
2024-12-10
I am extremely dissatisfied with the service. The team provided no individual assistance for coding or app adjustments, instead directing us to self-help articles. Despite configuring the app correctly for our market's currency, it displayed prices in USD instead of AUD, preventing us from making immediate sales. Unfortunately, the team lacks a development team and suggested we either code the fix ourselves or hire a professional. For a $30 app, this level of support is highly disappointing. Most Shopify apps priced above $12-$15 typically include developer support to resolve issues stemming from the app's programming. would recommend the app for that price!
Tuffa Boots
2024-12-10
Really helpful, John helped and sorted our problem within minutes. App works great, especially the upsells to add products on at the end. John will love this! Thank you so much for sharing your great experience with our support and how you're enjoying our app! We really appreciate it!! 🙏 We look forward to continuing to grow with you so please let us know if there's anything we can do to assist you in the future! 😁
DEMLO
2024-12-09
Thank you so much for taking the time to leave us a nice review! We look forward to continuing to work with you moving forward 😄
Maison Home & Living
2024-12-09
Amazing app! John was super helpful and solved my issue right away - highly recommend John will be so happy to read this! We're so happy he was able to help you quickly 😀 Thank you very much for the recommendation, we really appreciate it! 🙏
Pip Decks
2024-12-09
Super fast and responsive technical support - they are there when you need them! We're so happy you loved our fast and responsive support! Please let us know if there's anything we can do to make your experience with us even better!!
The Poop Coffee
2024-12-09
Doesn't work- Not a fan of apps that hold my customers ransom in such a way. 5 Days into my Selling Plan trial it disabled all purchases (not just upsells) demanding I get a Selling Plan despite being on the "free" trial for it. Hi there! I took a look at your support ticket, and it seems you may have left this review on the wrong app! Based on the images you sent us in the support ticket, you must have meant to leave this review on the app called "Buy Button". The images you had sent us picture the "Buy Button" app and not UpCart. I suggest reaching out to the "Buy Button" app's support team so they can look into this issue for you and possibly offer compensation for the lost sales as well! If you do ever have any concerns with UpCart, please let us know at Support@UpCart.app and we'd be more than happy to look into them! Hope you have a wonderful day, thanks!