Reviews for Transcy: AI Language Translate

The app is very easy to use, it can save me a lot of time, and I don't understand problems or even mistakes. The online staff can send me a message to communicate well, which is great! Thank again

I used this app to grow my business in international markets, and it has made access to an international store possible for my business with a small team. Costumer support was also very helpful in getting the app setup and fixing bugs encountered on integration.

Very Useful and great customer support. Happy to use it and will be adding to all of my shopify stores

Support très utile et bonne conception de l'application, Vani est une aide incroyable, elle m'a guidé et aider dans la configuration de l'application.

Best app ever. I ve been using this app for a while and it has not dissapointed me a bit. Very good contumer service and 1 on 1 support.

Perfecto!!! nada más instalar la aplicación contactó conmigo soporte técnico para ayudarme en la configuración, ahora sólo falta probarlo. Gracias.

Scarlet from customer service made my day with perfect help! The app as well works as wanted and offers intelligent language translation of your website.

it help alot to get more customers around the world, Flora helped my alot with all the workthrough she was very kind and helpful

Łatwa obsługa aplikacji, przejrzysty interfejs. Aplikacja łatwa w obsłudze. Czat był bardzo pomocny, Pozdrawiam Nancy <3

It says only language is free but when you download and install the app it says free plan is not available. That is a waste of my time you don't advertise what you don't offer that not a honest business

The Customer service staff are helpful. Also this app is extremely amazing for translating 3-party api

Updated feedback after some months of using the Transcy app: I would give 5 stars to the team, AMAZING team, but the app itself is starting to get on my nerves seriously. Ok fine, the team is proactive and you can join them 24/7, they're polite and they fix most of the problems quite fast, but... new problems are showing up all the time! Things that were fine suddenly got translated wrong, problems that were fixed come back, and we don't have much control on quite "normal" editing things, such as writing a text on 2 different lines. I need to ask the team to break my own text so it shows properly. That's just an exemple. If you have a lot of variants on your website, I would suggest you look for another app. They can't edit variant menus, I mean, if you have side menus showing your variants as filters, it will end up being auto-translated, with mistakes that are not editable. And mistakes keep coming back in the variants in the listing pages. One day it's ok, the other it's auto-translated with mistakes. And I go in the app to translate back properly, and of course, it's already translated as needed. Since I did this work... Also, the team keep asking to change my review to a 5 star-review. It used to be a 4-star review but I had to go down to 3, because I'm started to feel super frustrated. I need to take 1 to 5 hours a week to get problems fixed with the team, and this is valuable time that could be spent in so much more ways for me, as a small entrepreneur. Again, the big value of this app is the amazing team behind it. I'm not saying anything bad about the team, but the app is not suitable for a professional website, which I'm trying to get. *** Idea for the team of something that could be improved in the app = I would enjoy A LOT if in the product translation boxes there was a word count in the SEO parts.... Now I need to copy my SEO translations and copy them into Word to see how many characters i'm at. That little improvement would save a lot of time to users who take SEO seriously.

I used this app to help me translate my website it's the best translations app and people are very kind and good they answered about all my questions and help me until finally doing the best thank you

The app itself is really great. The customer support seems 24/7 with little wait time. The only big issue I have had was trying to set it up. I wanted 5 languages and 5 currencys. I had over 1000 products. The changes I was trying to make in the backend were not showing in the backend but were showing on the website, but I did not know that at the time. It was really frustrating. It wasn't a cache issue, it was just the app not updating backend, so you never knew if you set it up correctly. They said they know about it and are trying to fix it. So the set up for me was not a good experience otherwise I would give it a 5.

Fast and amazing customer service. They implemented custom coding on my theme right away to get me started.

Fantastic app, hugely recommend. Excellent features for running a multiple market store, and great and fast support if required.

The only problem is that it translates EVERYTHING even your product's name which really sucks. Because if you want to keep your product's name the same you'll need to upgrade to the premium plan so... But overall it's a good translator.

Very helpfull support and good design of app you can customize translation but only if you buy premium it's a bit of a shame but I get it

John is an amazing help, he guided me through setting up the app, he helped me with choosing the right currency and language.

Great app with a lot of different templates to customize your switcher currency and language. Also the best translation I´ve gotten from a translator minimal change needed. The customer service is amazing and they help you with anything you need to customize for your store in a matter of minutes, always there to help you. Thank you for your great service

Application super pratique, sans doute la meilleure à ce jour malgré quelques petits défauts : variations produits, checkout, etc...

So far I'm liking this app very much - I have the free plan, and on setting up, I was wonderfully helped by Jaxber.

Great application and amazing service. Right now it seems like the best application for this use. I like it.

This app made me finally change the currency to other languages, recommended! :) Its also free so go ahead!

Application très bien faite et fonctionnelle, assistance au top (merci Zenny). Bravo pour votre travail