Reviews for Transcy: AI Language Translate

J'ai utilisé cette application pour traduire mon site en plusieurs langues et devises et je suis vraiment satisfaite du résultat surtout de l'aide qui m'a été apporté par Nancy sur le chat de l'application, merci à elle qui m'a guidé pas à pas pour toutes les étapes.

Thank you a lot Nancy for your help you were really very helpful, I like the customer service very professional 5 stars from me

Perfect app, very easy to set up and great quality! Everything works as described! The tool it comes also with an amazing support team, shout-out to Annie who helped me with some issues.

good app. good service. the new feature is workable for me now. much simple setting than before. thanks.

I expect much more from an app that costs us 480 USD/year! It's awesome that Transcy can translate 3rd party apps, but the problem is that only machine translation is available for 3rd party apps. Unfortunately the machine translations are sometimes quite poor, which makes us look unprofessional to our customers, something that also affect their trust for us negatively. The app is quite buggy as well sometimes, which is both frustrating and steal a lot of time. With this said, I want to highlight that the customer support is excellent, they always reply quickly and solve most problems. I just wish I didn't have to contact them so often. UPDATE: 9 months later the app is still very buggy. You better keep an eye on your website daily because you never know when there will be a bug that messes up your site. Examples: Some 3rd party apps don't get translated consistently. Sometimes they get translated, sometimes not, seems to be random. Older manual translations that have been working perfectly, suddenly gets auto translated instead without you changing anything. These auto translations are obviously not as good as manual human translations. To make it work properly again, you have to spend time with customer support. The cost of 480 USD/year is not justified. Would not recommend this app to anyone. The second we find another app that can translate 3rd party apps we will switch.

Excelent suport! Understood very quickly and helped to assemble the settings correctly. It was necessary to add the Latvian language to the store. Advanced option is very easy to understand and editable for each section of the page.

Très bonne application, facile d'utilisation avec un service après vente au top. Je recommande fortement.

j'ai adoré le service client , jai utiliser l'application pour trouvé une solution pour l'ajout de la langue et la devise et c'était reellement une tres bonne experience je ne regrette pas daqvoire utiliser cette application

thank you so much mam shen she helped me to add translate on my shopify & fast reply happy with your service

J'aime vraiment cette application et le service à la clientèle est très bon et très rapide et efficace !

The customer service on this App is AWESOME!! Very patient and efficient with getting back with answers to questions! I highly recommend this app!

Excelente, app muito eficiente e ajuda em vendas para o mundo todo, já vi outros apps porém não tão bons e funcionais quanto

Le personnel en ligne est réactif et à l'écoute. Les services sont de qualité. Je recommande cette application.

John was a reat help today, he was pleasant, polite and technical well trained. i am really happy with your service.

Wery helpful customer service! Helping with problems and developing our online store as requested. Thanks!

J'aime bien l'interface de l'application qui est très intuitif. Le SAV répond assez vite. Jusque là je n'ai pas eu de soucis avec l'app

El soporte fue muy rápido, enseguida te contestan y te solucionan cualquier problema que tengas. En mi caso no conseguía configurarlo correctamente y en el momento me ayudaron con la configuración.

i am very satisfied with the app , there were some questions regarding the use of it but the support help me perfectly

once i got into the app someone of the customer care guided me step by step until i got it all clear

working well, fast and the supporting team is very helpful, Arabic translation is good and clear. so thank you.

this app is literally the best in its field. in only 2-3 clicks i can translate my website into a lot of different languages. i totally recommend

the service was very good and helpful and also very quick. i like it all, thx for helping me to fix my issues

Merci à Shen de onecommerce qui m'a assité pour paramétrer les traductions sur mon site. Les explications etaient claires et précises. encore merci.

Great translation app, with good integration with my Impulse theme. Annie was kind and helpful today.

servizio clienti ottimo, app super funzionale e molto intuitiva, anche se si riscontrano difficolta ci sara sempre un supporto a guidarti passaggio per passaggio