Reviews for Transcy: AI Language Translate

Zenny was amazing she helped me a lot. The translation is really on point. I dont have to manually translate everything on my own.

I was really helped completely by Shen and it really saved me hours of headaches. Thanks for the great service!

Shen! Thank you for the amazing support. It was super friendly, fast and on the point! Hope every support would be like that!

It's easy to use and very helpful! Answers to questions are also very fast. I highly recommend it :)

Come posso dire... Semplicemente Gentilissimi, cordiali e cortesi con tutte le mosse che fa per aiutarti a raggiungere il tuo obbiettivo. Disponibilita immediata.

Amazing support team. Highly recommended App. No experience required to get the integration setup on your website.

Excellent attention, Dory is super friendly and with 5-star attention, she attended to all my concerns. Without a doubt, a very nice and pleasant experience

Perfects app and amazing and fast support. In one day 5 languages was set with Transcy support!!! Recommending

I used this app to get help activating the language change on my website. It was a very fast fix and I didnt have to do much myself, which I liked. The customer service is amazing.

le service client est parfait, ils m'ont vraiment aidé à activer l'application et l'installer. FKLVKFVNFFFFFFFFFFVVVVVVVVVVVVVVVVVVVVV

TBH Lee is the best support on Shopify I ever met! And this translate app is much better than the Translate&Adapt :)

When you click the switcher it's translating super slow especially when you go from page to page....

good service fast responce very patient i can use it write my english version it's helpful . thanks a lot

I used this app to display the website in multiple languages and currencies. When setting up the app, Vani, the customer service officer, was active and serious, replied in time, and was eager to help me deal with problems. She could help me solve problems quickly and professionally. Here I would like to give her a five-star praise, I hope she can solve more problems for more customers. Thank you very much.

Quickly reply and precise description of the following step to set up. Thanks for the customer service instant help.

A great app, very easy to use and the support is very friendly, helpful and above all fast! THANK YOU

Perfect assistance! Helped me with everything I needed! Added currency, language and overall easy to follow instructions. Couldn´t be happier!

A good and helpful application and solution with super quick and very friendly support team on the chat

Application très utile si vous souhaitez importer votre site et vos produits a l'international. Support au top ;)

Great app - very usefull. Was a little complicated to set up at first but theyre support team made it very easy!!

Use esta aplicacion para traducir mi pagina web y para agregar diferentes divisas. No es primera vez que la uso y siempre me ha ido muy bien. El interface del usuario es excelente y la atencion al cliente es impresionante, TOP

everythng is perfect custom support is so goodd they helped me a lot, reccomended , all is customizable

Großartige App, einfache Handhabung, übersichtlich und toller Kundenservice. Sehr zu empfehlen. Top!!!

I expect much more from an app that costs us 480 USD/year! It's awesome that Transcy can translate 3rd party apps, but the problem is that only machine translation is available for 3rd party apps. Unfortunately the machine translations are sometimes quite poor, which makes us look unprofessional to our customers, something that also affect their trust for us negatively. The app is quite buggy as well sometimes, which is both frustrating and steal a lot of time. With this said, I want to highlight that the customer support is excellent, they always reply quickly and solve most problems. I just wish I didn't have to contact them so often. UPDATE: 9 months later the app is still very buggy. You better keep an eye on your website daily because you never know when there will be a bug that messes up your site. Examples: Some 3rd party apps don't get translated consistently. Sometimes they get translated, sometimes not, seems to be random. Older manual translations that have been working perfectly, suddenly gets auto translated instead without you changing anything. These auto translations are obviously not as good as manual human translations. To make it work properly again, you have to spend time with customer support. The cost of 480 USD/year is not justified. Would not recommend this app to anyone. The second we find another app that can translate 3rd party apps we will switch.

good app. good service. the new feature is workable for me now. much simple setting than before. thanks.