Reviews for Transcy: AI Language Translate

The customer service team is exceptional! Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at support@transcy.io Regards, Selina Transcy by OneCommerce

Great app and great support Hi there, Here's Jena from Transcy. Thank you so much for your review. Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/ If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io Regards, Jena Transcy by OneCommerce

Just started with the app. I was looking for a good translation app for my Shopify store since the free Translate & Adapt app has a limit for 2 languages. I needed a translation app which is affordable, good and fast customer service, minimum of 3-5 languages, easy to intall and work with, and most important, unlimited translated words. After looking into all kinds of apps, compatible with shopify. I started with Weglot. But although they were kind, the response time was slow, only between 9am-6pm, and only by email. Moreover, within a few hours I reached the wordlimit, forcing me to upgrade to a more than twice as expensive plan. Next in line was Transcy, and I am happy to go for this one. Easy to install. Let's you customize the switcher and most important, translated words are unlimited!! An automated cs gives very fast and extended information. But when you need help of an actual support agent, this is done by chat which works better and faster than email. Shawn helped me out very quickly and all is working great now. Thank you Shawn! So, hopefully Transcy will keep me happy over time :-) Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io Regards, Bellamy Transcy by OneCommerce

Très bonne app, intuitive et support réactif Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Patrick Transcy by OneCommerce

Guter Kundensupport, Beste App für Übersetzungen. Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kieran Transcy by OneCommerce

the support is very fast and always ver kind. They are always there to solve all problems and Andy is a really good support member! Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io Regards, Oriana Transcy by OneCommerce

Eleanor is a great agent, she helped me do all the translations. Great thumbs up! Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Best Regards Mirabel Transcy by OneCommerce

Great help, great app. If you ask something team is helping you directly! Special thanks to Giselle! Provided outstanding customer support. Also was extremely helpful, patient, and quick to resolve my issue. Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at support@transcy.io Regards, Selina Transcy by OneCommerce

Translating the store is a real chore and Shopify does not support all required translations. That is why we decided to give Transcy a try. So far, it has worked really well although it is not always intuitive to operate. The support is really good though so that problem is mitigated by the professional assistance one can get. Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kane Transcy by OneCommerce

Good support, managed to fix all the issues we had. Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Patrick Transcy by OneCommerce

Al momento tutto ok, personale qualificato e disponibile. Modifiche fatte velocemente e personalizzate. Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io Regards, Bellamy Transcy by OneCommerce

people working in this application are very helpful and know their job! I recommend this application! Hi there, This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kieran Transcy by OneCommerce

アプリはリーズナブルで多言語でまあまあの内容ですが、部分的に翻訳されていない部分が非常に多く全体が自動で翻訳されるわけではないので残念。Partly translatedやTranslation outdatedなどのセクションが多く、結局絞り込み機能を使い手動で翻訳をしないといけないでので時間が膨大にかかる。サポートですが、Chatではやり取りの途中で評価リクエストが届きこれをしないと先に進めないような対応をされ憤慨した。問題解決の途中で評価はできませんけど。Emailでサポートに連絡してもオートメールが来ただけでいまだに対応がない。このアプリのサポートの評価は、星1つです。以上 Hi sir, This is Brian and we're deeply sorry for any inconvenience causing to your experience - For the unexpected support from the agent, we will have a proper training to improve the service to be better. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us - In relation to your issue with the app, we have seen that one of my colleagues has reached out you via email with clear explanation, please let them know if you need further support. Best Regards Brian Transcy by OneCommerce

Trancy is a very useful app and does provide a lot of functionality. It is helpful for our international business. Big shout out to Eleanor for being a great sport and resolving some issues we were having on the compatibility side recently. She diagnosed and solved the problem quickly. Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

Thank you very much, a wonderful app and great support, everything went very quickly and easily. Hi there, This is Jocelyn from Transcy. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io Regards, Jocelyn Transcy by OneCommerce

Hi there, I'm Kaylin from Transcy. Thanks for your great rating. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

Amazing service from Giselle! Thank you for helping us change the image. Hi there, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce

Eleanor was very helpful and the app is working really well for us! Hi there, Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io Regards, Oriana Transcy by OneCommerce

Good Support Hi there, I'm Mirabel from Transcy. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Best Regards Mirabel Transcy by OneCommerce

What great support! I had an issue with currency conversion and reached out to Trancy. They fixed it in less than 24 hours, even though the problem was related to the theme and not Trancy. Hi there, My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips. If you need any further assistance, please let us know via our live chat or email us at support@transcy.io Regards, Selina Transcy by OneCommerce

I found Transcy to be super helpful, especially when I reached out to their chat support, they were quick and really knew their stuff! Hi there, Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kane Transcy by OneCommerce

I have been charged for it even though I didnt use it!!! It slows down my website hence uninstalled but looks like I am forced to pay, anyways. Hi there, This is Saha and we're deeply sorry for any inconvenience causing to your experience - We're wondering that there was a misunderstanding. For making it clear, although you did not use it, if you still keep the app install, you get the app charge unless you uninstall the app - We have seen that one of my colleagues has reached out you via email and provided clear explanation, please let them know if you need further support. Best Regards Saha Transcy by OneCommerce

5 Star Support Team. James was amazing correcting the bugs i've found! Hi there, This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you. Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Patrick Transcy by OneCommerce

I’ve received support a few times, but the assistance Polaris provided while setting up Transcy on our website truly stood out. She guided us through the entire process step-by-step, explaining everything clearly and making sure we understood each part. Her professionalism, patience, and attention to detail were exceptional. It was a fantastic experience, and I truly appreciate her dedication and support! Hi there, I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you. Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips. Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io Regards, Bellamy Transcy by OneCommerce