Reviews for Transcy: AI Language Translate

Good customer service

great customer service from cris

I had a great experience with Polaris, very helpful and efficient. it seems like everything work perfectly. so Thank you.

OUTSTANDING SUPPORT FROM GISELLE

very good

The Best

Great useable app, lots of functionality to edit the widget from a design standpoint. Would be great to have more options regarding where to place the widget on the screen. For mobile it would be good to have it at the bottom right of the screen.

I had a minor issue with Shopify product variants not displaying after switching the language, using the Transcy app. The support team were easily available through live chat, responded to me within minutes, and had the issue resolved shortly after. Fantastic level of support, I am very happy with our decision to use Transcy for our Japanese online store.

Great customer support and great app ! I definitely recommend

At first I was very unhappy with this App, because it looked as if they had charged me during my free trial. And also because I had trouble finding how to manually modify translations and change the position of the switcher. But the Customer Service reached out to me and explained everything clearly and in detail. They also said I was still able to cancel the plan during my trial. So I believe we will keep the subscription, since it's clear the team is happy to help in case of issues.

Great customer service. Giselle helped us straight away and also assisted with some customisation. Transcy need to give this girl a pay rise!

Good app, great customer service!

Super quick response to email, and excellent service, issue resolved by Eleanor within 5 minutes and follow up by Alene. Both are very helpful. Thank you.

Good service and great support! Gotten fast help multiple times.

The support from Andy was fast and thorough. Very satisfied with the service.

très bon service reçu vraiment je suis satisfait , thank's joliann

Very good experience with Polaris from Customer Support. She was very fast in her responses and helped me solve my problem!

Hi there, Here's Kane from Transcy and thanks for your great rating More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io Regards, Kane Transcy by OneCommerce

非常棒的体验,客服也反馈的很及时,帮我解决了很多问题

not worth it

Good customer service, was helped right away and in the right way. Very satisfied

no he tenido buena experiencia, da errores, la geolocalizacion no funciona correctamente, satura el servidor con un loop infinito de recargas y finalmente deja tu pagina fuera de linea, tiene muchos fallos, el precio es muy elevado para una aplicacion asi

I'd reccomend it, it's easy to use and with great support team!

Esta aplicación es muy buena y tienen buen servicio al cliente. Cris me atendió muy bien. La recomiendo!

johnson is the goat support person guy