Reviews for Transcy: AI Language Translate

Their customer service responded quickly and friendly.Help me solve the problem effectively.!!!!!!!!

Just amazing. This was going to cost us 20k in translation fees and weeks to copy all the content. This has now become a very low cost and simple job. Love it! Support is amazing btw!

Auto translation only works if you pay the most expensive plan, when we realized that, we asked for a refund as we used the app only for an hour and they literally refused. It also mess up with your copy layout after translation, like bolding everything or coloring unwanted text. The support is very slow it took 5 days for them to try to fix the issues before finally giving up and telling us they can't fix it.

I am happy to find this tools and download this app and I will starting to complete my website , thank you

Excellent app, accurate translations, fast customer support and friendly user interface. Highly recommended!

Very good app, price performance is unbeatable. Got the app set up very quickly. Then a lot of problems came up. I then wrote the support, madness, so a help I have not seen with any app. Support +++++

excelente plugin, se lo recomendare a mis amigos, ya que es fácil de usar, configurar y de instalar.

I´ve been using Transcy working on the translation of my website, and I can confirm they have one of the best customer service ever. Having some doubts and some things coming up while I´m working on the translation of my website, has not been a problem as they have been so kind and really fast to help and resolve everything that has come up until now. You feel you have someone watching your back :). All good for me until now!

Super App, ausgezeichnete Hilfe bei Problemen, Ich Liebe diese App. Anfangs hatte ich Probleme, mir wurde aber schnell und gut geholfen.

We just downloaded this App and it's amazing. So simple but still very good. Can recommend this very much

I installed this app and translated my site easily. I had some issue with the language switcher, it didn't work properly. I couldn't change between languages. I asked for help and got a great service. It turned out that although my Theme (Showcase) enables header button as language switcher it doesn't really work. The support of Transcy solved this and an other minor conflict between my theme and the app. Thank you guys for your quick help!

Good UX , easy to install, take time to translate but it does it very very well. Good JOB! appreciate the help

I recently implemented this solution to my Shopify. Quite easy setup & looks quite efficient. I only had one issue but customer-support chat was reactive and really helpful.

Its very easy app to use. Just what I was looking for. It lets you choose the language and LOTS of currencies.

The support is responsive and awesome! The app is performing well but could be improved in the control panel.

Simple and intuitive interface. We received quick and efficient assistance from the app support team.

Super easy to use and easy to get started. The only thing I miss is being able to translate directly in the browser of my site. Very helpful and kind customer service ❤

Perfect support. Thanks and we will recommend you to others. :):):):):):):):):):):):):):):):):):):):)

your intervention allowed me to remedy my problem more quickly this help allowed me to advance more quickly thank you again, The application is very easy to use and I recommend it

Resolved Issues Fast. Easy to use and translation to Spanish very accurate. I have to request support twice though.

nice app really help a lot...................................................................... .....

The customer service is really good, she helps me solve a lot of problems, and app is also very intelligent

This app is easy to use and they have probably one of the best customer services through all the Shopify apps I have tried. They always answer and do all the corrections in no time. The app has all the features I needed to offer my customers but the automatic translations to Swedish is not perfect although it is very easy to manually fix the mistakes.

I have just started using the app and felt a little lost when I initially opened it. That didn't last long as Jane quickly messaged to introduce herself and offer assistance. It wasn't long before I had everything set up. Jane was very patient and a pleasure to speak to. I'd recommend the app to others.

Jane helped me so much by helping setting up the translation. Transcy is very easy to use and saves a LOT of time. However, I had some difficulties translating some of the pages and the menu. But Jane did awesome work!