Reviews for Transcy: AI Language Translate

I used this app to help me. I got the help and my problem was solved as soon as possible. The stuff was really very professional and nice.

highly recommend this app. The customer service ( chat ) is the best i have experienced. Worth the money.

App looks goood still to see how it works but Amazing Support Team, dedicated to help customers . 5 star from me

I used transcy and i liked it! and the support staff is great! when i was in difficult immediately they helped me! transcy is great app for more convert!!

Top App! Funktioniert super. Kundensupport ist auch mega freundlich und hat mir bei allen Problemen geholfen!

I love this app, thanks to Jennifer and Andy, you guys make tech support awesome. always there and always fix everything in a fraction of time xxx

Cool App! I installed for the multi-lang setting ( the only one with the ability to translate & replace images!), but really impressed with the kind support. Chouxie is ready to help once I installed it. She helped me to finish most of the settings, and is really nice to talk.

Seems to be working perfectly and just what I needed for my website. Free option available and if you need some SEO, paid option is not expensive.

I used this app and I'm very happy ! Vraiment une bonne application, l'équipe technique est très réactif et compétente.

this is the best app ever, they assist you if you wish and they are realy freiendly. realy love the functions of everything. keep it up..

Amazing & very friendly to use Amazing & very friendly to use Amazing & very friendly to use Amazing & very friendly to use

Great application , helps me translate my store to many languages and display it in many currencies .

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I just started using this app - it is easy and works really well - plus the service was great in helping me get it set up! Andy came right on and helped me with a problem and gave me the information I needed to correct the issue. So far so good! Thank you!

I use the app for translating from German to English and for currency conversion € to US$. The result is very good, even if you have to manually edit/translate some passages. This happens with hard-coded texts and/or texts for data protection etc. when too complicated word/character combinations make the translation impossible. However, the app offers a warning so that you don't have to search for a long time. I also had a technical problem that was solved quickly and very professionally by Customer Service! Thank you for that. All in all, I am very satisfied with the result so far.

I've installed this app. I hope it'll help me translate my online store to different languages and currencies.

I am using the new dawn theme and translated my entire shops in no time. The translation was very accurate from German to English. Also there is a greta feature to overwrite the translation manually whenever you think it's needed. They offer a great support, blasting fast answer and answered my question. Thanks again. Great product

Au top, le team est la 24h je suis tres satisfait. Si vous avez un probleme ils ont la avec vous sans hesiter. je recommande !

Immediate response to user needs It is a very good experience Very good service Very friendly customer service Thanks Chouxie and Lisa

بها صعوبة شوي ولكنها رائعة وتلبي طلبك It is a little difficult, but it is wonderful and meets your request

downloaded the app and had some questions but they have great customer service, also works perfectly with what I need

Wow! Want a free and easy way to translate your site to another language? This is it. Who doesn't need the ability to translate to at least Spanish? Easiest app I've found - and I've gone through several. I had a few questions and the chat was on point! I had an issue with the mobile feature not working and they requested access to the basic Shopify partner features and when the chat helper couldn't fix it, they sent their tech department and had it fixed within an hour. Then followed up to make sure it worked. SERVICE, baby!! That is beyond important these day. Thank you, Transcy!!!

It was very kind and quick to respond, which was helpful! Very good app and staff!! Thanks to that, it seems that we can create a sales channel overseas.

Updated review: After the documentation of the issues during setup and soon after. Grace has really gone above and beyond to help us with our translation. We had to get a developer to implement the checkout but Grace was able to help us in other regards, it hasn't been a smooth road by any means but Grace is a huge asset to her company. One of the most frustrating experiences with any app support that I've ever experienced. Multiple issues upon installation - including checkout translation not working. Support fixed this but then had an issue with product filter and search app not being translated and then an issue with mobile users being stuck in a 404 loop resulting in our website being unusable. These issues were eventually fixed but now checkout is not being translated again and now their support says they can't fix it. Extremely frustrating