Reviews for Tidio Live Chat & AI Chatbots

Aggroclothing

2016-02-11

United States

Everyone should have a chat function on their ecommerce platform. This makes it even better by providing an app for use on Apple or Android products in addition to your desktop. Being able to provide instant support to my clients within the schedule I have set is more than worth the cost.

Nordicstore 2

2016-02-11

United Kingdom

Perfect solution and very good service. We have many websites and are able to connect them together to one single account!!

Hellotransit

2016-02-10

India

Fabulous application especially monitoring all the enquiries through Android App. Above all installing & further integrating with my Shopify store is like a breeze which distinguish this with similar apps. Application works phenomenally well with my theme (PARALLAX) & I would recommend it to all the shop owners who are looking to maximize traffic on their site hence maximizing sales!

The Lifestyle Luxury Store

2016-02-09

Maldives

Well, installation and setup was easy, you can manage multiple stores using the same interface which is really great. Would like to continue with the basic version of the same.

Bigger Faster Stronger

2016-02-08

United States

Installs easily and works pretty well - have some issues with more than one operator online at a time

Area Rugs Outlet

2016-02-08

United States

100% Recommend it. Can answer questions for my customers on the go via smartphone.

Sweetly Before

2016-02-08

Spain

Great app, works amazing! Looking forward to have mobile chat on the basic plan.

Frogmouth

2016-02-04

United States

Kicks ass. Easy, beautiful, great way to watch traffic in real time, close deals, make customers happy and impress the crap out of prospects.

Tormenta Tiburon

2016-02-03

Mexico

Totalmente recomendable. Es muy fácil de instalar y configurar.

Rootsgear

2016-02-03

United States

Tidio is DOPE! I love it. I installed it just a few weeks ago and it works so much better than what I had before. I've been able to do some upselling through the chat feature too, which is always great! And I also love that they have an andriod app so I can answer questions from customers on the go. love that! Overall, 5 stars! :)

Babymac

2016-02-03

United Kingdom

100% recommended .. great app, easy to install/configure and give you a plus in your store without any effort. Thanks

Coverupaccessories

2016-01-28

United Kingdom

Great App, easy to use and very useful for Customer Services

Showgirlslim Tea

2016-01-25

United States

Great software and integration with Shopify. We had an issue with logging in, which was not on there end, and they rectified it right away and The Live Chat agent was super helpful. This is one of the best platforms, we have used for Live Chat. We Recommend this App Highly.

Taymory Mexico

2016-01-20

Mexico

Easy to use and excellent for customer service

Retroroad

2016-01-11

Jersey

So good and nice looking app. You can customize it to fit your theme. Professional. Top quality customer service.

Books Rd

2016-01-07

Dominican Republic

I have only been using it for a few days, but the support has been EXCELLENT helping me with my questions and troubles. It is chat not a person, but it responds instantaneously and solves problems real fast. Support is what makes me like this product. A++

2016-01-07

Australia

I love this app. Does exactly what it's supposed to do. Great app

Dulce Porvenir Estudio

2016-01-06

Spain

It works great. Beautiful interface design and easy to use. Thank you!

Jewelleryofscotland

2016-01-05

United Kingdom

Fantastic app - it has definitely increased my conversion rate by making me several sales, the first of which paid for the at least 1 year's subscription! Trust is a key cornerstone for commerce, and what better way to increase trust than through easy to use communication.

Australia Pure Health

2015-12-22

Australia

Nice app with instant and friendly support.Good user interface. Would definitely recommend.

Dr Otto Center

2015-12-19

Spain

Great solution! Congratulations!

Apeks Online

2015-12-16

United Kingdom

This is a great App. Live customer chat has gained us a lot of sales. Installed the App on my phone and it's easy to use and you can scoop up extra sales any time of day. Use it as much or as little as you like. But just use it.

Kinder Kouture

2015-12-16

United States

We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.

Classic British Spares 2

2015-12-15

United States

We love this app! If you want to expand your company, this is the way to do it! Very pleased. 100% www.classicbritishspares.com to check it out!

Polimob

2015-12-15

Mexico

Having a customer feel comfortable and supported in your site is key to maximizing conversions and building confidence. Through tidio we were able to achieve this goal. By enabling a very easy to set up and customizable (with automated properties) we were able to address our customers needs with live support - and never miss a message with the email notification system. It's had a positive impact on our business and we highly recommend it. Polimob Team