Reviews for Tidio Live Chat & AI Chatbots

INCREDIBLE. I signed up to the app and within 5 minutes I'd purchased the pro version... at only $10 per month. The app is brilliant. It works seamlessly in my shopify store with just one line to integrate in the template. As you interact with customers, you can fill in their details to profile them, so next time they are on the site you see their name rather than the anon name. Well done guys - the app is fantastic!!

One reason to buy products from a relatively small company is the individualized customer service. You MATTER to them. This is exactly what Tidio team provided. I had an issue with an app, they followed up right away and kept in constant contact. I mean, it was INCREDIBLE. They will be winners in my book for sure. Thank you very much for your commitment to excellence.

Unfortunately had a few issues but the support team were very quick to respond and help reach a satisfactory solution.

this app really slow, mobile chat doesnt work really well. we purchased pro downloaded the app both on andriod and iphone. it say that we online but customer doesnt requested for refund

Tidio Chat is seriously cheap and fantastic! there are currently a few bugs but the development team are very active and rolling out fixes very quickly. This is also the best looking chat service available on the Shopify market Also, to further note these guys are very responsive, if you raise an issue they will respond within the day and provide you an ETA on a fix or a temporary solution. They are an amazing team and I am keen to see what else they delivery, fantastic product A+++

I like it, it's not perfect but we are getting there. Android app is now working much better. Good customer service.

Simplest installation ever. Installed in seconds as advertised, plus it's free!

Can't reach them on chat as they are in Poland. No service. Cancelling this app. Now they are sending me spam. Stay away from this app!

Great App. Will be upgrading to the full version today. Very responsibly priced as well. Only complaint is that the app takes a few seconds to load.

Not working, can't see any active users outside my local network even if I have purchased the pro version. Very unhappy. Follow up: the developer contact us for the issue. Although the piece of software is not working for now but the customer support is excellent.

The app installs well and quickly, but there are some bugs that seem to be with the mobile version and some other minor glitches I discovered. The developer contacted me and he is working on a couple of fixes and the update will be released shortly. I'm uninstalling for now and will wait for the next version.

Seamless integration! Very good app, will be keep using this app

Loving it! With the help of this app and a couple of other smart apps available on Shopify my online business is looking very professional :) Thanks www.mummyandmee.co.uk

Excellent! Fast integration,works perfect,easy to set up. Keep up the good work.

I like it! It does what it supposed to do, it is easy to use and the customer service is perfectO =)

Easy to use and set up! Exactly what I was needing!

Excellent app!!! Will suggest it for all!!!

This looks amazing! So simple.

Excellent app!!! Will suggest it for all!!!

Great app - its simple and easy to install and it just works :). I look forward to chatting with my customers online using this app. Thank you.

Just so easy ! , Fantastic app !

Simple and easy to set up..... works very very well!!

Seems pretty great till now! Wish they would add more colors though..

One click install, basic options and easy to configure. Looking forward to the development of this service and upcoming features.

Great! Specially satisfied with the multilanguage support. Just perfect for my store which is in French. The admin panel is easy to navigate. Settings easy to configure.