Reviews for Tidio Live Chat & AI Chatbots

Fantastic app - it has definitely increased my conversion rate by making me several sales, the first of which paid for the at least 1 year's subscription! Trust is a key cornerstone for commerce, and what better way to increase trust than through easy to use communication.

Nice app with instant and friendly support.Good user interface. Would definitely recommend.

Great solution! Congratulations!

We love this app. My customers use it all the time. It notifies us within a minute that someone is online. It sends us daily reports just in case we missed someone. It is easy to set up, and easy to maintain. If I had one request, it would be to change the alert sounds. I am usually surrounded by machinery and several computers, and sometimes miss the incoming chats due to this dull alert tone. Otherwise I thank you for a fantastic app.

This is a great App. Live customer chat has gained us a lot of sales. Installed the App on my phone and it's easy to use and you can scoop up extra sales any time of day. Use it as much or as little as you like. But just use it.

We love this app! If you want to expand your company, this is the way to do it! Very pleased. 100% www.classicbritishspares.com to check it out!

I love this app so much! With our phones ringing off the hook & being so busy, it's so much easier to chat! Thank you!

Clean, professional-looking app. Very easy to use and does exactly what I wanted. The developer took a genuine interest in our success with multiple follow-ups.

Having a customer feel comfortable and supported in your site is key to maximizing conversions and building confidence. Through tidio we were able to achieve this goal. By enabling a very easy to set up and customizable (with automated properties) we were able to address our customers needs with live support - and never miss a message with the email notification system. It's had a positive impact on our business and we highly recommend it. Polimob Team

Absolutely fantastic. Customers are loving the way they can just ask a question while they're on our site. The ability to answer questions wherever I am is such a bonus. Well worth the small investment.

Awesome App; it's a great and faster way to communicate with your customers. I give this an A++++++ rating.

UPDATE: 10/12/15 - Just updated our mobile app as well as chrome extension - Absolutely flawless! We also noticed more improvements in the UI & added settings for Responses. We are confident to say Tidio is the best app on Shopify! ___________________________________ UPDATE: 09/10/15 - It doesn't stop getting better. The facebook chat integration is absolutely brilliant. Automation works really well and has encouraged sale on targeted products. Very pleased with Tidio. ___________________________________ UPDATE: 5/7/15 - Since our last review, there has been significant improvements on this app. All the issues we mentioned were swiftly rectified. Excellent customer service and quick development team. Still a great app to use. The best available in my opinion. ___________________________________ 4/7/15 - Really good app, very useful and user friendly. However, our experience with it has been a little frustrating. Firstly, setting the opening time takes some skill to master the art of dragging the cursor to the exact o'clock required. Secondly, the app keeps resetting our opening times and shows we are online when we aren't Those are the only flaws we've seen. Overall, it's a really good app and we are well pleased. Thank you.

Great chat app! It seems like every time I log in, it's faster and there are new features! They seriously update every 2-3 days, and their customer service is excellent. Just drop them any suggestion you may have and you'll probably see it live in a week or two -- they're seriously that awesome! We definitely won't be going back to any other chat service. :)

Muy buena aplicación, los 10 dolares mensuales que cuesta se recuperan de inmediato, tiene un potencial de retorno muy alto. excelente

Good so far, a bit slow from time to time, great IOS app feature. still way more to learn about it

Great concept but mobile app and their features are way too buggy to use on site with actual customers. Will look at this app again in a few months. Has lots of potential.

Great App! Very useful to my business

Outstanding app, easy to use, convenient for us and for customers, saves time on the phones and allows us to increase conversions while providing better service

Jewelryaffairs

2015-11-12

United States

Great app! Easy to install and works just great

I was recommended by a friend to try this app and i am so clad i did. Very Happy!

This is a great app. I even saved a sale on the first day of using the app

Grat app, easy to manage and very good made. Thanks

Easy to use app that makes connecting with customers, answering questions and solving issues in real time a breeze. My customers love it! www.customknivesaz.com

Excellent app, extremely easy to set up and use.

Great app! a must have in every-eCommerce store.