Reviews for Tidio Live Chat & AI Chatbots

The app is interesting and useful. But I am having difficulties with editing the chatbot, which is installed by default - to change some actions for visitors ... The support responds to my request quickly.

Awesome app! The support is TOP, they answer as soon as you send the message! Highly recommended. Thank you!

Sehr Gute App, mit bester Beratung. Ich hatte ein Anliegen nach paar Minuten war mein Anliegen gelöst, bin sehr zufrieden mit der App

我想把URL改为ailijiadoll.myshopify.com/，怎么操作，刚才好像弄错了，请求协助，请问今天可以解决这个问题吗？还是需要等候48小时之后呢？另外，我们shopify后台的客服信息哪些不会被客户看到，请问有相关资料吗？

I like the app but it seems a bit greedy. You upgrade to the $39 plan to have unlimited chatbot then you loose the capability for proactive chat...seems a bit greedy to want another $15 to get access to somethig that you had access to with the lower plan.

Great option for chatbot on my website! Beautiful UI and easy to use. Paid plan allows us to give customers automatic replies when we're away. Phone app is a great tool as well!

There should be a way to customize the alias, We want our clients and users to receive our campaigns from our corporate email, I think that if they receive the information from another domain it can create confusion and lose trustworthiness towards us. We think that if Tidio activate this option they could attract twice as many clients, think about that

Great customer service and answers fast. Great app and has great features, also has great chat box options

Great app just what I needed. I love the part that everything is automated save me some trouble in the long run and their customer support is great as well.

great app, the best there is out there. great support and fast response time. can totally recommends! Thanks guys

Prompt service, is willing to help me in all necessary ways. Note 10! Points for improvement, would be self-explanatory video tutorials on each page or tool, to streamline the execution of tasks.

Sehr hilfreich. Funktioniert 1a. Keine Bugs, keine Fehler & Conversion Rate ist angestiegen. Sehr zu empfehlen!

I was looking for an app that offers a notification when customer are online and this app offers it! sooo happy ! :)

Milk Shop

2021-12-14

Canada

Great feature on my website. Allows me to answer questions and direct customers to products in real time.

It has great support, easy to use with integration, Customer support solved my problem in minutes !!

I am new to the app and just getting started. Mike at customer service was that best! Thanks a million for this great product and customer service! Can't wait to get started using it and see my business grow.

Tidio is a wonderful app, but it just doesn't support my needs. Tidio has a wide range of intriguing features that would certainly come in handy (e.g. Chatbots, Email Marketing, and even Messenger Integration), but the one crucial feature it's missing for me is Whatsapp integration. Whatsapp is a widely used messaging platform in my country for users and businesses alike - so it's ashame that I'm not able to bring all of Tidio's perks to the one messaging platform I need the most. Regardless, I'm looking forward to a time when Tidio finally incorporates Whatsapp, but for now other apps would best suit my business.

I love the app. The only problem I have with it is that I wanted the free plan for now, my store is still growing, but after the trial period I didn't have the option to choose the free plan. ***Update*** Everything is okay. It defaulted me to the Free plan. Customer Service helped me. Thanks!

This app is seamless! I'm loving the integrations and how easy connecting everything is! I'm obsessed!

The support team is patient and useful. The support team is patient and useful. The support team is patient and useful. The support team is patient and useful.

Been using for 24 hours and I've gotten more leads than anything else I've used so far. One big suggestion is to filter our bot traffic though - I see way more "visitors" to my site using Tidio than both google and shopify ever show. Also love that I can easily chat with customers. I've had quite a few conversations that would have probably just been customers who left the site before I installed the app.

Awesome! Great customer support as well. I got all the help I needed today. Knowledgeable & Kind. Thank you.

Amazing app. Great costumer service and the chatbots are just increddibile. HIghly recommencded to use them and not only the chat.

Enkel att använda och kanonsupport! De svarade väldigt snabbt sedan löste vi mitt problem snabbt och enkelt :-)

einfache Einbindung & Handhabung optimal für unsere Bedürfnisse Preis/Leistung top kann man nur empfehlen (Erfahrung nach 1,5 Wochen im Test)