Reviews for Tidio Live Chat & AI Chatbots

nice，It's very easy to use, I recommend everyone to download it, it's a good app。The service also responded quickly.

Add this info, somewhere;; anywhere;;; "Please note, when on a developer Plan, upgrades to our App aren't permitted. Please subscribe to a paid Shopify plan" this was my issue and I couldn't figure it out for the longest time haha

Fast and friendly service, would definitely recommend. other Chat applications can not even be half of this application. Thank you Patrick. Thank you Tidio

Very happy about this. It allows us to efficiently communicate with our customers in real time, which in most cases leads to sales :)

Awesome Application! Nothing but 5 Stars here ! Amazing and the most useful chat bot for Shopify Sellers

Excellent app, is super useful that you can make easily your own chatbots. You should try it! thank you for the free trial.

Trying to connect with the customer. Doing it at the front end with a very flexible message is nice. Thx, Tidio.

It is very helpful for the contact with users which can directly communicate with you or with your chatbot

Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features.

very very good service love to work with it from the first minute :) also easy to handle and very individuell

Not Monday

2022-01-18

United States

I used it to help improve customer interaction and engagement. It was easy to integrate and deploy throughout our small company.

Tidio is definitely the best chat widget tool in shopify app store, at the moment the basic plan is enough for us, we probably will upgrade our plan in the future when we have more staffs. Also many thanks to Chris, he is so kind and helped me solved my problem.

It's a nice app. I love that it is free for a number of uses. It could use some technical fixes especially on the mobile app. Their staff is great in offering assistance.

I enjoy the notification preferences. Along with the pro package. I like the abandon cart feature too.

Easy to navigate but can be more organized in the inbox section. Looking forward to new upgrades though.

Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!

We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend!

I had problem to have access on the app via my website and my problem was solved very quickly. I highly recommend it. thank you

This app is a great addition to my business & customer service is super efficient & goes above and beyond!

Applicazione funzionale e molto d'aiuto. Modificabile al 100%. Attenzione però alla lingua che settate all'inizio, potrebbe non funzionare con l'intera discussione. Basta settare le frasi nel box.

Stable, lightweight and good UI One problem is that I can't seem to set exceptions for operating hours and have to disable them fully when it's a public holiday.

Very good app for customer services. Flexible and quite a few options for autobot. We are still trying to figure out how to configure them but looks very useful for us.

The chat support was very helpful, and he answered all my questions promptly, and he gave me complete information. Thank you so much!

Awesome App. It is very easy tu use it and has an inmediate impact in your website, I definetively recommend it to anyone that is willing to help his customers and give them a complete service.

En general es una buena aplicación, la conozco desde otras plataformas y funciona bastante bien, me gustaría que los planes de pago fueran un poco más accesibles, pero en general incluso el plan gratuito es bastante completo.