Reviews for Tidio Live Chat & AI Chatbots

I love tidio! best app in the world to connect with your visitors. I just tried it for the fist time and im blown away!

AMAAZZZINGGGG. so easy to use and customer service is prompt with replies. Helped me so much especially the integration part with to link Klaviyo using another app. Thank you so much!

Apenas estoy iniciando su uso pero me resulta muy practico ya que puedo dirigir tanto el chat de la web como de la pagina de fb en un solo lugar y desde mi celular, las notificaciones son al instante!!! hasta ahora todo excelente la aplicacion movil y la version web son muy faciles de usar y entender cualquiera podria usarla sin ningun problema

Very good experience, I was able to sort all my clients problems very easy, instantly and over my store.

I really like this app, it works as I expected. It is what I was looking for. Its tells you when you have a new visitor and the message appears right away.

I have more than 1 store and created multiple accounts and not able to manage those as 1 person needs to handle all the chats. I contacted Tidio customer service and they helped me to install one chat account to all websites and it save my life. Highly recommend to use this app!!!

Lots of competitors in the space but Tidio is good. Definitely one of the best integrations with Shopify directly.

Tidio is really good, we've tested a few applications in the past, but we found it was fairly streamlined. We have a lot of CS support needed for our brand, so Tidio was a fantastic addition.

it's great and so useful, so fast and help's you a lot in customer service so I recommend to install it.

Only just started using it this week. Mike on the support team was very helpful answering my questions

Tidio is like the equivalent to that salesperson that first makes contact with you when you walk into a clothing store! Never miss the opportunity to properly greet your potential customers the minute the land on your site and talk to them about your current discounts and promotions.

Amazing live chat app! Really recommended, simply beautiful, the support is great. Lot of automated features too.

Amazing fast help whenever there's a problem on your store, thank you for having a great customer service !

Excellent app. Easy to use and support is superb. In just 3 days i already had a few sales thanks to the app. This app will help a lot taking care of customers with the live chat and bots. Would give 10 stars if possible

Seriously awesome! I am really impressed with how easy, professional and effective this app is. I'm a big fan.

Very few issues with this app. Support is helpful. Customization allows it to blend into site well.

I am still in Demo mode and setting up the Bot to have quality conversations to acquire leads. But it seems pretty good so far! Helpful Support as well :)

Best chat and chatbot app ever ! i really love it to keep in touch with my clients Doesn’t bug at all so professional

This app was very promising until I wanted to use my purchased domain and not my . shopify domain on the message when responding to customers via email. When I clicked to add a new site link, I realized it was making me start over so I tried to back out with no luck. I was locked out from all the previous customer's messages that I was trying to reply to. And no matter how I logged out and logged back in, it was making me start over, I no longer had access to the dashboard. Customer Service Rep Chris said that the emails had to have from the .shopify adress on the email which I found tacky so unfornately I cannot continue with this service.

Great customer service!! Our company is just starting out using an app for customers on our store site and so far we are loving it!

So far very happy with the overall application. I would have liked to seen a mid level include more than the same 100 chats that the free version has but not have the fee of the unlimited one. Other than that so far so good.

So far I like this app and it appears like it will be easy to use. I'm new to Shopify so I haven't had a chance to use the app to the fullest, but the tech support was helpful when I had a question!

It is an app for direct communication with users from the website. Take advantage of it indeed, it is very worth getting it. Its functions in customer service are really good, clear and simple, it has always been said that customer service is essential for a company, that is, it is a priority. "The customer is always right". Well, even if you don't believe it, the truth is that the customer should be well served, so you will increase your interactions with their requests by 100%, the customer does have the right to comment on our product and, in this case, their comments will be well received, this app knows well do its job, so new users should download the app. For this reason, it is very important to listen to the opinions of other experienced users that often help us understand the practicality of the app in all its versions. I hope this feedback can help improve the experience of installing it, this product is important and valuable, you also have the support if the product fails, hopefully more positive ratings and positive comments from users.

sav au top, pour nous une des meilleures app du store ça nous a parmi d'augmenter nos ventes. 10 / 10

Large store, mybrickwall.co.uk 1.4mil turnover, Tidio is more then capable of delivering on our store. Used plenty of others and would say this is the most advance yet easy to use. Also it is the most expensive but, for the features you get its worth the money. (you pay for what you get)