Reviews for Smile: Loyalty & Rewards

Excellent customer service. Several features and a great platform to start growing your subscriber program.

5 star customer service and very good App that is perfect for our online business on wines and spirits

Nicole was a dream, I might steal her from SMILE.IO She helped me understand, fix and upgrade my site for customer facing and back-end links so I can cross promote my new rewards channel. This platform is just as easy as running my shopify store. I always wanted a rewards space but thought it would be too difficult to set up- Cheers best thing ever!

The app is super easy to use and gives clear guidance in the beginning to support the set-up. Furthermore, I had a great chat with David from customer support & received help with all my questions at a short response time.

Love this app! It's very user-friendly and they have amazing customer service! Very helpful!Thank you!

I'm currently setting up a referral programme using this app and it seems straightforward. I had a few questions which were quickly and helpfully answered on chat. So far, very happy.

This app is amazing and my customers love it! I love it too! It helps keep customers buying from my website so they can earn rewards as opposed to buying from 3rd party sites that charge me commission and fees. Very nice incentive to keep them coming back!

muy buena, excelente soporte!________________________________________________________________________________

Love their CS Team and how they are fair when it comes to rewarding. There's a balance between giving benefits to the company and to its clients. Awesome work!

I try to open the app to view info and it says that the app has an error...so nothing even comes up. Deleting...unfortunately now all my customer's points will also be deleted...

La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.

I used this app and it did help me to drive more loyal members and more importantly: more sales! The support team are very knowledgable and are always giving me the best advice. Love this product and the team definitely!

I really like to give this app 5 stars but I cant. After purchasing the starter pack (which you kind of have to) you'll find out that your $50 monthly plan is not enough to set a limited number of times a customer can earn rewards, or have more than one app integrated at a time. These features should have been included with the starter plan and not in a $200 plan and above...

easy to set up and customer service quick and helpful . set up in a matter of minutes. Intro video very helpful

I'm so excited about the Smile app! Easy to set up and whenever I had a question, the Smile team (love Tess!) was there to help!

Smile provides pretty much standard features in the market and their customer service is beyond five stars!

Great features and fast customer support responses. I found it really easy to set up and customize!!

I received help with redeeming rewards points. The matter was fixed within minutes. Excellent service!

Smile has been a relatively user-friendly and straight-forward app. More importantly, responsive customer service as that makes all the difference.

Great app to keep customers and to keep customers.. Also customer service is great ... quick replies and ready to help!

Bu uygulama pazarlama konusunda çığır açıyor. daha çok varyasyon eklense güzel olur. Örneğin puanlarla verilen ödülün her bir müşteri için yalnızca tek kullanımlık olması gibi.

So far, Smile's provided a lot of the functionality we need to support a fairly complex loyalty program and their customer service has been great! The only point of improvement I'd call out is that their APIs and dev-facing functionality could be expanded to better support the needs of a mature business.

Looooveee this app! The app is easy to use and it integrated beautifully with my website. They really thought of everything!

Easy and simple quick and efficient support with my small problem. Definitely great to have on demand customer support!

very easy to set up! (almost too easy!) excited to see how easy it is for my customers to redeem. Jade was great!