Reviews for Smile: Loyalty & Rewards

The customer service is helpful & fast in response. The app seems quite well structured and easy to use

We have just launched this app in one of our stores and Smile.io have been a great help during the setup.

I am using this app to incentive my customers to make a purchase. I really love how it is performing so far!

A great out-of-the-box loyalty solution that we could setup in a matter of minutes. Appreciated the instant support and personalised Loom's to save setup time.

Joshua was responsive and very helpful. He put a little video together after visiting my site to help me help my customers learn how to use their reward points. Thank you.

I love using the Smile.io app! It's such a great way to give back to loyal customers. With lots of advantages and a clear design, this is my favorite app to spoil my customers with awesome rewards.

Joshua from Smile was so friendly, helpful and quick to respond!! I am really enjoying this app the customer service is awesome, love the look and feel plus the navigation is so easy! Definitely recommend.

Great Customer Service & Quick responses when troubleshooting issues. So far so good with Smile loyalty points.

I just loaded this app yesterday and had a small issue that I needed worked out. I logged into the chat system and was connected with Jade. Jade was super helpful and resolved my issue right away.

I worked with David on some report needs, and he was extremely helpful and continued to reach out to see if I needed any additional help. I appreciated the follow-up.

Great loyalty program, the app is fantastic! Their support team is very helpful. Highly recommended.

FRAHM Jacket

2022-07-19

United Kingdom

Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste. Lovely chap :)

Amazing product with great service and great prices. I am a super happy customer since a long time and will not leave Smile.

Great rewards program. Many level options that work for any business! Their customer support team is fantastic as well!

suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat

Great app with great options and amazing support! Way better value than some of the competition (YOTPO loyalty) and such better customer support!

Such a great program! It has grown my email list a ton by having the reward program available in-store- it makes it easy for my staff to ask for email addresses without feeling salsy! Their support is always great at answering questions too!

I'm new to this app, and learning how to set it up. Lisa assisted me with what she could and even gave me an example to work with.

Great app, but if you want any significant branding or integrations, you need to pay for it. However there is good functionality and I can't fault how helpful and excellent the support and help is when you need it.

Tech Support is always super helpful, also have been a customer of Smile for years and still very satisfied.

FashionWear Canada

2022-07-11

Canada

We use the SMILE app and absolutely love it! It is THE BEST! So easy to use and navigate and our clients love it too! AWESOME!

Awesome setup help through the chat! We're looking forward to the program to pass onto our customers.

Perfect app, really easy to use, elegant, simple and plenty of functionalities. So far the best loyalty app for any type of store, I highly recommend it after trying different ones. The service center is always there to assist and I would like to specially thank you Brandon and Lisa, who have been really helpful and nothing is much trouble for them!

The app is fantastic! If you are familiar with moving and editing things around in Shopify, this will be easy to get it set up and going. The best part is the customer service—hands down, the best. No joke, the actually made me smile!

Super quick and helpful support team to resolve any issues I had (shoutout to Jade, Tess, Lisa, Joshua!)