Reviews for Smile: Loyalty & Rewards

Service client réactifs et à l'écoute ! Thank you for taking the time to review us! We really appreciate it.

Pickleball Depot

2025-04-21

Erin was a great help in assisting with a slight glitch we had with one of our reward flows. Super helpful step by step instructions made fixing it a breeze- thanks Erin! Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. 
 Smile Team ✨

Good customer service, quick response Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Great support Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨

Thank you for taking the time to leave this review! =)

Prompt replies and helpful team! Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

I’ve been using Smile.io for a while now and it’s been an excellent experience. The platform is user-friendly, well-integrated with Shopify, and offers a variety of customization options to create a rewarding loyalty program. What really stands out is the exceptional support from the team—responsive, helpful, and genuinely invested in our success. Highly recommended for any growing store looking to build strong customer relationships. Thank you for leaving a review! It was my pleasure to help! - Joana and the Smile Team ✨

Excellent customer service from Andrea - fixed my problem right away! Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Jade was great help I'm not very techy and I was soon able to navigate my way around the app. Thank you so much for taking the time to leave this review 💖

Smile has been a fantastic addition to our Shopify store! The loyalty program is easy to set up, highly customizable, and integrates seamlessly with our POS and online store. We’ve seen increased customer engagement and repeat purchases since implementing it. What really stands out is the customer support — responsive, helpful, and genuinely committed to solving issues quickly. We recently had a question about external order limits, and the support team went above and beyond to walk us through the process and manually adjusted our plan to fit our needs. I’d absolutely recommend Smile to other Shopify merchants looking for a reliable, feature-rich loyalty solution with top-tier support. Thank you for taking the time to leave this thoughtful review - we appreciate it!

Love this app! So easy to use! Customers love earning rewards and saving money at checkout. Thanks for taking the time to rate us 5 stars! Smile Team✨

Great customer service! Thank you for taking the time to leave this review! =)

great customer support. Very helpful and would recommend. Thank you so much for taking the time to leave this review 💖

Smile is very easy to use and setup. Integrates well with Shopify and Klaviyo. Their team is incredibly helpful and responsive throughout the whole process. Really appreciate Cole who helped get my issue resolved quickly and was great to work with! Thanks so much for taking the time to rate us 5 stars! 🤩

Great program - ran into a technical issue and the team jumped on and responded and fixed my issue within 1 business day. Highly recommended this integration! Thank you for taking the time to leave this review! :)

Great customer support that response and follow-up quickly. Always solving my issue! Thank you so much for taking the time to leave this review 💖

Thank you for taking the time to leave this review :)

Amazing support as always We really appreciate your review - thanks! :)

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Great app that has helped boost sales and customer experience already. When reaching out for support with a query, Joana replied within 2 hours (on a weekend too!) and was incredibly helpful with my multiple queries. Highly recommend. Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions or need any assistance 🙂 - Smile Team ✨

It works so nice and their service is best of best Thanks so much for taking the time to rate us 5 stars! 🤩

I've had some questions about the app and always get a quick and efficient answer from customer service (Lisa most recently). Thank you for taking the time to leave us this 5-star review! We're so glad that we could help ☺️ - Smile Team ✨

Joana was amazing! Always here to help, giving me advice, print screen and appreciating our store for its aesthetic. Thank you, I will definitely buy the premium plan! Thank you so much for taking the time to leave this review 💖

The support from the customer service representative was beyond expectations. Thank you Lynn P. Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We are using this app and it is very helpful. It helps me a lot in resolving issues with quick feedback and friendly help for inquiries. Thank you for taking the time to leave this review!