Reviews for Smile: Loyalty & Rewards

Cheese Grotto

2024-04-23

United States

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Perfectly Natural Soap

2024-04-23

United States

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

very happy with app, customers love our smile rewards. Good customer support

Simply perfect support - could not be any better

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Erin.Lane Bags

2024-04-22

United States

Super easy to use. Pretty much a set it and forget it app. When needed, support is quick and helpful. My customers love the rewards. When I had a question about the program (I have a legacy plan so I wanted to check to make sure everything was working.) Lisa took my question and forwarded it to Lynn. I was told it could take 24 hours to respond. Totally cool. Instead it was like 34 minutes. Lynn clarified all of my questions. Not only that, instead of upselling me, she assured me that I have all the features that I want and need in my legacy program. Amazing customer service all around.

fast response and great customer service.

easy to use

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us!
 Smile Team ✨

Fast and easy. The customer service team very effective and friendly.

It’s good

Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us!
 Smile Team ✨

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Easy to use and works as intended. Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month. Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services. So long as Smile keeps offering this outstanding service, they have a dedicated customer in us! Thank you!

Stimara

2024-04-17

United States

The app is easy to use and the support, specifically Jade, is very helpful.

I'm a new user about this app. Great service, fast response! Appreciate it:)

Helpful customer service

Great friendly support, and has all the features you can expect! Special thanks to JOANA from customer service team who helped me resolve some technical issues on my theme. The pricing is a bit steep though .. for a small business. And especially some important features are locked in for higher tiers.

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

They have good customer support and a lot of valuable documentation to help you set up your rewards program. Jade helped me a lot!

The smile support team is so responsive and helpful. They answer every question and ensure our problems are solved.

2nd Story Goods

2024-04-12

United States

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

SaveCo Online Ltd

2024-04-11

United Kingdom

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.