Reviews for Smile: Loyalty & Rewards

Love the app. Mack was super awesome and helped me out with some things. Would highly reccommend it.

Very satisfied with this addition to my shop. Very friendly and super fast communication. Think along with you and are solution-oriented. Now I hope that the full app will be available in Dutch soon, so that more Dutch people will come!

Very basic features for the price... Not worth the money in my opinion. The UI is easy to navigate for users but in terms of value as a merchant, the features are lacking. Point collection is simple for users but if you want to do anything to incentivize users to actually use their points, you'll need to upgrade to the $200/ month plan. With that being said, basically all of the useful features are on the $200/ month plan. If you have the budget, go for it, but to me, the value just isn't there with what you're getting compared to other apps in our tech stack. I wish we would have looked into alternative options before committing to Smile. Hard to switch at this point.

Great customer service. Helped me with a problem that was not supported by the level that I was subscribed to but still made it work for me.

Easy to use.

soooo good!!!!

Not able to manually translate.

Fantastic service ..thank you jade and Smile!

Excellent communication and support from David @ Smile

knowledgeable and patient

Fast and helpful.

I am getting ready to launch our store & rewards program in a couple of days and I just wanted to make sure I was understanding the program before I train staff. Lisa was a huge help in answering my questions, and making sure I had my points set up to earn and redeem the way I intend them to be used. I was able to quickly get clarification regarding the reward menu that will be on my site. PLUS I love the memes Lisa sent in the chat...made me smile!!!

Efficient and helpful service from Smile team on inquiries had!

I have worked with smile for a year and their team is the best! They have successfully helped me every time I have needed it! They try to stay updated to provide better services, applications and support!

my rep was very helpful and sent a great video!

Support has been very helpful so far. Thank you!

We have been using Smile for two years, and it's been great. Their support is incredible.

a useful APP that can meet our needs, thank Lynn for helping us to solve the placement problem

it's a great tool to boost your sales

I must have accidentally clicked the upgrade button when signing up for my account for the first time and didn't realize it until months later. But to my relief, the prompt and courteous customer service folks reversed the payments as there had been no activity on my account until today. This left a positive impression on me, and makes me more confident that I'll intentionally upgrade once I start using Smile. Thank you!

great support

Great customer support, I've got detailed and great explanations to all my questions. Highly recommend.

Lovely work!

Excellent company to deal with, they are so prompt at replying to any queries. I had recent dealings with Hannah and she went above and beyond to assist our query. Definitely would recommend.

Thanks for leaving a rating! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨