Reviews for Smile: Loyalty & Rewards

Excellent app. It allows me to offer my customers extra value and capture email address as well. Great program

Beautiful and easy to use. Thank you for another great app for new store owners like me. Appreciate it!

Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!

So far, so good. Installation and customization was a breeze! Excited to see how this helps us to activate our customer base and get them really excited!

Customer service sucks. Sat on chat for 22 minutes before giving up. App isn't integrating with Shopify sales when customers try to use their reward codes. They can see that they have a reward and they get a code, but I have to issue a refund for them to get the discount. Not cool.

Amazing updates this year! Thanks so much for allowing more customization to the layout/position of the launcher. The ability to hide the launcher on certain pages is also a very important feature for mobile store displays. Customers were having difficulty being able to click "add to cart" on a product because of the launcher placement on product pages. Thanks a ton; great app!

Smile does make you smile. It is definately one of my favorite aps. Easy to install. Fun for the clients. It has improved shopping morale for sure.

I enjoyed using this app because it was simple to create a rewards program. I also think the user-facing app on the website looks really professional, simple and fun. Super easy to use to reward program!

This app is helpful in getting customers involved in brand loyalty and earning points that goes toward $ and free merch. Thank you!

I really like how this functions. I will purchase full access soon, but for now the free version is perfect! thank you!

Thank you from WESTLYF.com. This is exactly what we were looking for. The earning & spending rules are awesome right from the FREE Plan that we use. We love this App.

Great app with a wide range of features. Very nice design style & easy to use. Quick support response from Maggie got me up and running quickly!

Smile is an amazing app with a lot of functionality to reward your customers. It integrates with other apps, so I can also reward people for leaving reviews through Stamped.io as well. While I haven't needed too much from them, their support has been amazing when I couldn't quite figure out what I was doing, they guided me to where I needed to be.

Love this app for so many reason. Intelligently use Shopify's admin interface, easy of user, many options for the price. This app, however, could be even better if the referral can take more than just first time referral. Extend the referral commission than it would be an enterprise app

The app seems fairly easy to use but I noticed that rewarding someone for "sharing" on social media is pointless. It only requires them to click on the "share to facebook" or whatever and does not actually require the person to share. Its a way to rack up false points.

I use the app to begin a customers rewards programs. Very easy to use and the free plan is perfect for those just starting out.

THE TEST EMAIL DOESNT WORK SO NOT SURE IF ANYTHING ELSE WILL. DELETING THE APP NOW MAKES NO SENSE IFI CANT SEE WHAT THE EMAIL LOOKS LIKE

I use this app for my customers to obtain points for loyalty and also for the referral incentive. It has been awesome. The only thing I dislike is that a lot of customers have internet explorer and when using that browser, they are unable to sign up by opening the rewards icon on our home page.

Ka'Chava

2018-12-05

United States

Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!

unfortunately you can't integrate with anything unless you pay $50 , bit of a joke really, how can a new store get going like this?

Great little app for a medium traffic sized site (free plan) can upgrade if you have a lot more traffic on your site/more options to choose from like the VIP options for customers, it was easy to install and we had it setup within minutes. We are running the Responsive theme from outofthesandbox and no issues so far! The Free plan has a handful of options for customers to earn points such as friend referrals, social media likes/shares etc, could not ask for more from a free app! Keep up the good work

Seemed easy enough. For a free app it has simplicity and great design. Navigation was simple.overall a easy to do design.

Love it! Lots of great perks for my customers. I was able to customize the pop up to fir the theme of my store and the notifications allow my clients to see their rewards allotment with one click!

I love this app! I can’t believe how easy it is to implement and use. I was really pleasantly surprised by how many features even the free plan has - it is fully operational. I had a family member test it out for me before I officially announced the launch and she loved how easy it was as a customer to sign up. As someone who isn’t overly techy she felt it was really intuitive. I just launched today, and I look forward to seeing how it impacts by return business. Thank you for making such a fantastic app!

We were looking for ways to distinguish ourselves in the cosmetics sector. Since we can't at this time compete with the larger companies on marketing spend, we instead focus on building one-on-one, genuine relationships with anyone who's interested in their health and skincare. Smile was chosen an extension of our strategy to help us reward our clients for their loyalty and support. So far, we love their app, their customer service, and their super-impactful blog. Furthermore, it's helped us become successful at converting prospects since we can reward them just for joining our email list. We hope the keep up the great work for us merchants!!