Reviews for Shopify Marketplace Connect

The chat feature in the app is so helpful to get everything up and running. Grateful for this service.

Customer service is very helpful. They were able to help me get set up when I was having trouble. So far I am liking the app.

Ebay integration is buggy. Once you think it is working, inventory levels don't get updated for some reason as items sell. You find inventory quantity issues on your own but are left wondering what else isn't updating. Understaffed customer service. They need to be more responsive to sellers working with platforms like Amazon and Ebay which have little room for error for sellers. Update: Now experiencing issues with Ebay integration and mapping. Chat hasn't solved the problem in over a week and can't seem to get in touch with a live person trained in their app.

Very helpful app for managing multiple channels and very good chat support. They respond quickly and are very kind.

I am new to online sales and not that great with computers so Joy B certainly had her work cut out for her. She was wonderful getting me on my way!!! Answering all my questions and being professional and very kind. She talked me through all the steps of transfering my entire inventory and then checking to make sure my issues were resolved!!Like I said I am new at this and needed help getting my store up and running and Joy was very patient with me. She talked me through every step and showed me what she was seeing on her end just to guide me! I was feeling very nervous and self conscious about contacting the chat line but Joy B. MADE IT EASY! She is a wonderful customer service representative and CODISTA IS A FANTASTIC RESOURCE! I would absolutely feel comfortable reaching out for help in the future. I have heard about many other companies whose online support has left many frustrated and hesitant to continue doing business with their companies but Codista has a friendly, helpful and very professional team. thank you, Joy B.

I am very pleased with this company/app. Had some issues that all ended up being user errors. I reached out through email and got a response right away and was on a meeting the next day. They were very helpful and spent a lot of time with me making sure all of my concerns were addressed. I would highly recommend this app!!

Didn't work for me. 1- Product linking was inaccurate more often than not. This was the case, even though I only linked such products marked with 'high confidence'. Orders with wrongly linked products could not be altered. 2- Repeat customers were not recognized due to alternate naming and I had to manually link such customers each time. 3- Fulfillment would not translate back into the eBay platform. The App might work for you if you are setting up a new store and intend to push the products to various platforms. For me, this App has created more problems for me than it solved. Support seemed not keen. So I deleted the App on my part, hoping that this will solve my problems. Particularly disappointed.

I will recommend MARIEL R.because she is the ONLY one that helped me to put my first product listing on AMAZON. I'am so Glad that she never left me in the air by myself. hoping to work with you again in the future.

Their tech support was invaluable - Thanks Joy V you really helped me understand how to set the app up.

I found the customer service to be exemplary. They are super quick to reply by e-mail to a help ticket or question, and quick to resolve some of the issues we were having as a beginner. I'm so happy we chose Codisto to sync our Amazon listings to our fulfillment center so a big thank you to Ian and the rest of the team at Codisto! We are happy you are part of the Cook Real Mexican family. No problem recommending them - cheers!

Very good customer support. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best app for all available marketplace. Love it & support is really great, you find them when needed.

Easy to use app with instant great customer service. Great way to sell on different platforms. Within an hour of creating a brand new ebay account, I have a professional looking listing that's linked to my Shopify. I think I will be using this app a lot!

App so far has had a few issues, but most are down to the switch from the old Ebay app. Main Problem just now was 30+ of my Shopify Items stopped syncing the quantity, so I had 0 stock on Ebay !! Contacted Codisto on Live chat, 15min later all sorted. A+

Noel has been so helpful to us and very patient in showing us the ropes. All questions have been answered in a timely manner. Highly recommended.

I uploaded this app when the ebay integration with shopify was ended. I tried a couple of other apps first but they were a nightmare! cedcommerce OMG dont go there, cost me loads in integration issues! However, tried Codisto and its been so easy and straightforward. A simple issue resolved by John on chat and a smooth transition for 250+ products. Next up Amazon intergration ...

App used to replace the legacy Shopify Ebay App. My initial questions were answered quick and correctly and when an issue arrised (missing item specifics) the team was resolving this too. Support is available all times and very helpful.

John was so helpful and patient teaching me how to sync items to and from ebay. I am learning disabled so links to articles with lots of reading are not helpful to me. He was so kind and walked me through everything. Highly recommend the app. Once you get past the learning curve frustrations, its so much better then the original ebay app that was phased out, and the reason I signed up for this in the first place. Thank you!

I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably. The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.

Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.

Mariel R was absolutely amazing, her support and quick response to my issues are what other companies should strive to achieve, best customer support I have ever had.

very helpful, professional, solved my issues in a moment. Codisto saves time and money to deal with all platformd on one screen

I have had a few occasions to ask questions of the Codisto support team about our eBay interface. Each time they have been prompt in responding and have always resolved the issue and/or answered my question on the first go-round. I have only good things to say about the level of support provided by Codisto.

Great tool to admin your products in different marketplaces. Best online support when you face any issue.