Reviews for Shopify Marketplace Connect

Tech Support seems to be pretty good. App seems very detailed and easy to navigate, looking forward to exploring more.

Seems quick and easy to use. Easy to get a support when needed. A lot of settings and automations to work with

Great customer support team that answers quickly! This platform is MUCH easier to use than the other I was using.

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

I had a few problems in the beginning but Ronel was more than helpful. He walked me through everything so I understood exactly how to use the app properly and make sure my products were connected with the correct information. I really appreciated all the time he gave me and I feel confident that this was the right choice. Thanks!!

Very professional and helpful. Totally 10 stars service! Save us lots of time. Hope they can develop more apps^.^

Switched to Codisto when the eBay integration app ceased. Day 1: Linked existing listings. This reset all of my eBay prices to my lower website prices - a few eBay customers got a bargain. Not a big deal. Then I tried to update the prices: didn't work. Contact support. Support said 'Oh, there's a problem with linking listings from eBay sometimes, let me unlink them and you can link them again'. I did this. Pricing still didn't work. Day 2: I noticed that my VAT rate had been set to 0 on all of my listings. By this time, my eBay prices had somehow updated to the correct amount. I then proceeded to change my VAT rate for my eBay listings to 20%. Didn't sync. Contact support, and they tell me to unlink and relink again. This seems to be their answer to everything. Day 3: Tried to list NEW listings on eBay duplicated from my website. Listing about 8. Only 1 was successful. Didn't contact support, as they are fairly useless. Just uninstalled and went with another app. Throughout this ordeal, eBay listings had to be temporarily supsended as pricing/vat rate was wrong, resulting in lost sales. Not recommended.

Had Difficulties installing but got excellent support from customer care Too early to say anything So far so good

Super schnelle Hilfe. The support is very friendly and really fast! Thank you for this. It saved my day

So far it's looking good. I needed help setting it up and got great support from Joy. I was having trouble linking my listings to eBay. I was able to resolve my issue in a few minutes.

Amazing App and awesome Support! We are switching from eBay app to Codisto, as eBay app has shut down. Codisto is a surprisingly simpler yet feature rich tool! During migration, we had a lot of clarifications, and doubts. Joy V worked with us, and helped us in every step of this transition, and ensured our marketplace listings are as per our expectation. Couldn't ask for more from any application support! Would highly recommend Codisto app to anyone looking to list their products in supported marketplaces.

Great customer services support. Really happy with this app so far- it makes working with Amazon a lot easier, Strongly recommend.

They have great customer service! live support chat was fast! And the very helpful representative even fixed my problems for me and walked me through how to solve the problems I was having. I highly recomend this comapany for anyonw who is a beginner in web design/online marketing!

Amazing service and support - fixed my issue in minutes. I am really please with this application - forced to move when Shopify dropped support for eBay and I should've moved sooner.

Extremely responsive group. I had some conversion issues that they handled in less than 30 minutes in this case. These people are on their game. Highly recommend!

The app works kind of ok but it has some very serious issues. I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty. It creates return policies and assigns listings to it automatically It creates shipping policies and assigns listings to it automatically I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself. Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised

Once you get the hang of Codisto and its extensive features it is the definitely the best app for linking your Shopify catalogue to eBay. Customer service in particular Joy has been amazing to deal with. Patient, knowledgeable and fast to respond through the live chat feature.

So far so good. Moved over to Codisto after the eBay integration Shopify offered was no longer supported. Waited until the last minute to get everything setup and had a few hicups but support was available to assist and get everything working.

Super Support bei allen Fragen. Egal ob per Mail oder Chat. Auf alle Probleme wird detailiert eingegangen! Weiter so!

Excellent customer service. Fast and knowledgeable .Help me fix the issue in under 3 minutes. Thank you

ein Haufen Inkompetenter. 7 Monate, um ein Problem zu lösen, ohne Erfolg. Ich habe praktisch 7 Monate bezahlt, ohne das Programm nutzen zu können

Amazing service, a super easy platform to use. John Manaloto was very helpful during the onboarding process.

Mark did a great job in explaining Ebay publishing for Codisto. Mark explained everything in detail and was easy to understand. Thank you so much!

So far, so good! The support team is great - app couldnt do what i needed and within 30mins it was updated with the perfect fix :) thanks!