Reviews for Shopify Marketplace Connect

We have been using Codisto for many years on Magento and Woo Commerce but now using it with Shopify. It is really easy to set up and connect with Ebay and Amazon and the support is great, get an answer straight away. Recommend this app if you want an easy way to connect to other market places.

UPDATE: Codisto reached out to me personally and said: "We also want to let you know that we have a potential solution with regards to the product title you wish to achieve for your listings.... When it comes to your eBay titles, we will be glad to discuss this further with you." A potential solution is what they offered. As I mentioned, their app can create custom titles but with limitations. I did try their settings and honestly, I absolutely loved the way Codisto showed what the title would look like when I selected the specific codes. However, I reached out twice and received the same answer. The titles my site needed would not be available without me adding additional metadata, information that was already in my product feed. Codisto stated that if I had just listed the product, then it would have worked. HA! Why would I list something that I can see is not right? With Koongo, the titles were apparent without having to list them first (though not as easy to access as with Codisto - really did love that their feature of showing what the title would look like as you typed). Sorry Codisto, yes, if your support AGENTS (multiple) had been "sufficiently educated" then perhaps it would not have been an issue. But by your own words, you got back to me and said you only had a potential solution, not a firm one. ORIGINAL REVIEW: Overall, the app was fine and I can see it working for shops other than mine but I ran into an issue that their tech support was not able to fix easily. I needed to create custom titles for different collections of products that I have. Their system is able to do that but with limitations, they have only a set number of fields they can pull information from. As an example, I need a SKU to identify a particular style of watch but I don't need that for a dress. Instead, I need sizes. I contacted customer support and was told that I would need to get a third party app to insert additional metadata into my site. I figured the woman I chatted with was wrong so the next day I contact them again to speak to a different person. I must say that their customer support was very quick. No waiting and they jumped into the problem quickly. Both times though I was told I needed an additional metafield containing the product titles for each different collection I wanted to change. If I added that, they would then be able to pull the information to title my products correctly. The issue I had with that was that 1) it would cost me more money to get another app, and 2) I already had the information in normal fields in my products that was necessary for the descriptions to be titled properly. I tried Koongo and they were able to pull the information from my site and extract just the parts I needed for my product descriptions without the need to install another app. I went with them instead.

I arrived to this app after trying 3 different apps that gave me lots of headache. What got me excited was the exceptional customer service i received from the support team. They walked me through every stage and handled most of my challenges. Kudos to the great support team especially the contact person (Mary) who was patient and of great support. Even in her absentia, her team members picked up from where she left and helped me. I couldn't have asked for another different app. I rarely write reviews but this needed to be done to help inspire anyone looking for an app like this.

Found the app a bit tricky at first however customer service was second to none with assisting us in getting set up and selling. Now we know our way around, we can see the app is full of very convenient features and even comes with a professional eBay listing template which can be customised to your requirements. In summary, so far very impressed and well worth the price. Would highly recommend to everyone. Special thanks to Harryl for the excellent service!!

So far I've got the free trial but I contacted many times the supporting and it's really helpful, they answer quickly. The Sync with Amz it's a bit complicated but it's not impossible due my products. Great App

The customer support is really horrible, you better live midnight to receive their email back. No instant feedback, anything wrong happened you just wait. And email explaining is horrible, not helpful at all. By the way, the UI Design of your interface is horrible. I am switching and your competitor has WhatsApp and skype live chatting support, your competitor is way better doing than yours. Cheers and please improve in the future, make money and hire someone to re-design your interface. Please!

Great app but steep learning curve to use. Initially I had issues over email with support but once we did a call everything was resolved. I highly suggest setting everything up via call with Codisto right when you install it.

Hands down the best customer service by far. Super responsive and work quickly to resolve any issues. The app is a must for a lot of SKU's, a huge time saver.

Excellent support, always super quick and efficient and helping out! I wish all the apps had this kind of support assistance :)

Great support and very quick response from Codisto customer support specialist who was able to help us identify an issue on our account and provide an affective solution.

The app is amazingly flexible to the items you are selling, it allows you to get your products in front of so many more eyeballs, sites that already have the traffic. What's more the support is there for you anytime not matter how complex or simple the question is, they stand behind their software and follow through until it is resolved.

I used to connect Ebay to Shopify. Works perfectly. The List/edit multiple products in bulk is very useful with huge catalogues. And Great support!

I installed this app to connect with Amazon.au on my recently launched Shopify store (switched over from Neto) and had no end of trouble. Only about 20 of my 600+ products were successfully synchronizing (all orders were synchronising properly) - so it was clear that the app was connecting to Amazon but Codisto could not work out why the other products weren't synching. I had previously listed to Amazon via my previous Neto store without a problem so all my product data in Shopify and my products in my Amazon account are fine (GTIN, images, pricing etc). Numerous email exchanges with tech support only produced progressively less realistic solutions to solve the problem, culminating in Codisto saying "everything looks fine at our end so there isn't a problem". Which is obviously not the case. Some of the suggestions were to change things in my product data for things that are not even used by Amazon to synchronise listings or were fine when it was Neto talking to Amazon but didn't work when it was Codisto talking to Amazon. Yesterday I deleted the app and installed a competitor's app which works perfectly. A couple of minutes updating settings and within half an hour all my products were successfully synched with Amazon. This shows that the problem was not with my products and not with Amazon - it is clearly a problem with Codisto but they refused to acknowledge it (or their tech support people are insufficiently experienced to resolve the issues they are employed to resolve). I can't fault the tech support people for their efforts to solve the issue but there is clearly something wrong with the software and their training to identify why some items were synching and most weren't (and all my products are the same brand/product type/Amazon category etc so it's not as though my problems were due to variations in what I am listing to Amazon). As a final note, Codisto really needs to install a text chat system or phone clients to talk through the problem in real-time. It is very hard to troubleshoot issues like this via email. (additional comment in response to Codisto reply) Given my products all synched properly previously with Neto and then later with an alternative Shopify app, then there is clearly something wrong with your software. To claim you are confident there is nothing wrong just sums up the problems with your service. Your customer service team is poorly trained and unwilling to acknowledge there was a problem.

Stiamo usando da qualche mese questa app per le nostre vendite su Ebay. L'esperienza è davvero ottima. Ho usato due volte l'assistenza clienti ed è semplicemente da 5 stelle. Veloci ed efficaci. Per il futuro mi piacerebbe avere nuovi canali di vendita da gestire con la vostra app. Grazie e buon lavoro.

Scam Lost $99 if you close an account any unused portion of the current month in advance fee is forfeited This Company is a Scam! I close the account to after they charge me the month in advance $99.00 so next month will stop since I get no ROI I was thinking I can keep using the month I paid in advance. NO they forfeited. " if you close an account any unused portion of the current month in advance fee is forfeited Regards, Harryl " Codisto

Great customer service, very quick and detailed response, and lovely and polite staff :) Highly recommend!

This app is great if you want to list your products on Amazon and eBay directly via Shopify. They've very easy tutorial videos to assist you with the set up and if you've any issues their customer service reps are amazing! They're currently helping me out in listing more than 200 products on Amazon. Thank you so much, you have no idea how much I appreciate your help and how much time you've saved me. We've been using this app for years. Highly recommended!

Awesome app great integration for eBay and amazon to shopify, great customer services. Always helpful and quick to respond to issues. Team Key Blades

I moved from Magento to Shopify and was worried about using another app to connect Ebay. Codisto has proven to be easy to use and so far the customer service is amazing.

This app is very dangerous....i ve had my ebay acount for about 10 years.. and i have a 100% feedback and customer review.. with 5 stars..as soon as i added this app .. ebay suspended my acount. I lost thousands in sales.. this app is dangerous and the people who created it are liars and crooks. And the only reason i put one star for this app is because you cant submit your review without picking a star... do you see how crooked they are.. they deserve -10 stars.

This app helps to consolidate my shops into one spot. Makes uploading much faster. Customer service is great! Quick to reply and they answer all my questions patiently. :)

Customer service is very good with the company. The app is pretty easy to use once you get a hang of it. Takes a little learning at first.

We use this app for order processing on Amazon AU. It's been a little tough to get used to as far as UI and fine-tuning Amazon listings, but mainly we use it for processing orders in Shopify. That part has been great. Relatively seamless, and support has been prompt and helpful whenever we have questions.

I have been using Codisto for over a year now. The app saves so much time listing and processing orders on Amazon & eBay. It works very smoothly. Anytime I run into an issue, it's mostly due to my inexperience, but the Codisto staff quickly rectify the issue. They walk you thru it step by step, including screenshots, to make it so easy to not only fix the issue, but you learn along the way. Virtually idiot-proof. I have used other apps that sync with online stores and got rid of them. Codisto is by far superior. Highly recommended!

la aplicación funciona perfecta y el soporte de atención al cliente es de lo mejor que he visto nunca, 100% recomendado nos ha solucionado la vida con Amazon