Reviews for Shopify Marketplace Connect

I recently had the pleasure of working with Codisto and their customer service representative, Joy, and I have to say that I am thoroughly impressed. As a customer, I value efficiency and responsiveness, and I am happy to report that this company delivers on both fronts. From the moment I reached out to their customer service team with questions about their product, Joy was incredibly patient and helpful. She went above and beyond to ensure that all of my concerns were addressed, and she did so in a timely and courteous manner. Her attention to detail and focus on customer satisfaction truly set her apart from others in her field. What sets Codisto apart from other companies I have worked with is their commitment to providing exceptional customer service. I always felt like Joy was genuinely invested in my success, which is a rare quality in any business relationship. Her expertise and willingness to help have been invaluable to me. Overall, I am thrilled with my experience with Codisto and Joy. The product is excellent, and the customer service is top-notch. I wholeheartedly recommend this company to anyone looking for a quality product and exceptional customer service. Well done, Codisto and Joy! You have exceeded my expectations, and I look forward to continuing to work with you.

the app has some restrictions with item specifics and compared to other optimisation software. however, the main issue i have had is, i recently had items listed on ebay but I wanted to modify the products in Shopify and add other variations. So i ended the eBay listings, made the modifications and tried to list the products again as new. however they don't list, they is some digital footprint that's blocking them from listing. i have modified hundreds of items so this is not just 1 or 2 products. After over 2 weeks of codisto looking into this, the resolution they have said, i need to change the spelling of the variation "Colour" so its spelt wrong and also change the SKU's (which is not an option as these control the stock levels from my suppliers) This ridiculous fix has taken over 2 weeks, i generally get i message per day, and even if i reply immediately I generally don't get a response for 24 hours

This app is fantastic for linking Shopify and eBay and makes life a lot easier selling across the 2 platforms. The service team, via live chat, are quick and very helpful. Highly recommended. I have now used this for over 1 year and do not know what I would do without it!

The agent was wonderful and she walked me through listing my first product!! I dont know what i would have done without her guidance!!

Fantastic service and very helpful staff pm hand to help. I had an issue with listing onto ebay and this was resolved quickly

We've been using Codisto for less than a month. We have had issues dealing direct with Ebay. Now it's easier than every, its literally pick and point and your items are online. My next step is starting up an Amazon account and seeing if we can work with Walmart. Keep in mind we are a small Australian Business making our way in the big wide world. Thanks for the help Codisto and the customer service support is amazing as well.

The live service is fast, friendly and above all knowledgeable and able to help! Thank you for such good service!

very reactive, they help me to integrate my product on amazon, i recommand evreybody to add this application if they need to sell on Amazon

Great application that really helps us with our Amazon listings. Jason D has been particularly helpful.

Quick response, understood the problem, fixed it quickly what more could you ask for. Once of the best support calls I have had

KrizzaD..what a patient and delightful help she was to me. She took her time, understood my lack of understanding and lead me through the set up. She truly cares to help. ellabelles.com. thanks KrizzaD..you are a doll ! cherre

Awesome! So easy to navigate and extremely helpful all round, Thank you Codisto! This is going to be a real help to my business

Absolutely the best support we have received thus far from Codisto or any other Software Integrator. Prince Manabat was very knowledgeable, welcoming, and went the extra mile to revisit issues previously discussed to ensure we comprehended the instructions and or recommendations shared throughout the session without a prompt. Prince Manabat for President! Thanks for the help, Prince! Sincerely, The King & Queen of WooHooo

incredibly useful app that saves a bunch of time by syncing shopify to other sales channels. Support is 10/10 and will guide you through the entire process! 100% recommend

If I have a question about something I'm not sure about while using the app, they are quick to answer and work to resolve the issue.

Great app. Really simplifies everything for the users. I have had to contact support and they were straight away there helping and you get to chat with a real person! Not some silly bot.

Good product, manages my Australian ebay sales smoothly. Support is quick, 24 x 7 and available with no queues.

An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it. This is an update to my previous review.

The best eBay integration solution. Live chat always available to easily answer any questions that when using new software.

Excellent service KrizziaD, your proactive approach especially support service through google meeting saved lot of time . . . appreciated KrizziaD

Support is great. Mark is always helpful. We never have much of a wait time and we are learning a lot just by chatting with them through live chat.

Am new to Codisto, early days. So far extremely satisfied by the help I needed setting up the account. Thanks Jason D

Support is wonderful. Very explanatory. I totally love the experience and opportunity to work with them!

Great customer service. Mark helped a lot. I got my products sycned and listed correctly. Thanks again!