Reviews for Shopify Marketplace Connect

Service und Kommunikation lief reibungslos, bei Problemen hilft der Support sofort. Kann die App weiterempfehlen

Very Very Highly Recommended app. Russ was very helpful and Friendly. (special thanks to Russ) 5 STAR For this Great app and 5 Star for Russ. He was able to help me get set up when I was having trouble. Thank you.

Great App to use. Customer Service is on point and responds right away. We definitely recommend trying them out.

Good. Very good. Very helpful on solving issue about adding another channel when the buttons would not work.

app ottima servizio clienti top consiglio vivamente, ho avuto un problema e mi hanno seguito nel risolverlo

A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse still support really not listening to what we say blindly following their docs without a clue what to do when it goes wrong.. not even an apology! Day 2 support still blindly followed their docs and ignore the customer , even when i pleaded with them they still took action without consulting us first. Honestly, they have turned into a disaster area!!!

great service and support as someone that is new to e-commerce. I was struggling to locate a few of the settings such as shipping cost and the live chat support was truly great!

Mainspring Boutique

2023-02-28

United Kingdom

Jason was very helpful in assisting me with an eBay listing query I had. He thoroughly showed me how to complete the specific task

Good app and support is great ( always available and communicate clearly) , would recommend for anyone needing multiple marketplace integrations

We've been using Codisto for a couple of years now and couldn't be happier. eBay and Amazon syncs are quick to set up and easy to use, and the support team are brilliant (special thanks to Joy V.).

5 STAR SERVICE! Great app - Even better customer service! Makes applying your products live and active on the major 2 selling platforms - Amazon and Ebay - Any problems the people at Codisto are very helpful and want to correct any issues that may arise! Thankyou Very Much :)

Full functionality, fantastic live chat support. Highly recommend.

Extremely helpful and quick customer support. App has a small learning curve but is a powerful tool when understood. Highly recommended.

Ebay integration is buggy. Once you think it is working, inventory levels don't get updated for some reason as items sell. You find inventory quantity issues on your own but are left wondering what else isn't updating. Understaffed customer service. They need to be more responsive to sellers working with platforms like Amazon and Ebay which have little room for error for sellers. Update: Now experiencing issues with Ebay integration and mapping. Chat hasn't solved the problem in over a week and can't seem to get in touch with a live person trained in their app.

Very helpful app for managing multiple channels and very good chat support. They respond quickly and are very kind.

The chat feature in the app is so helpful to get everything up and running. Grateful for this service.

Customer service is very helpful. They were able to help me get set up when I was having trouble. So far I am liking the app.

I am new to online sales and not that great with computers so Joy B certainly had her work cut out for her. She was wonderful getting me on my way!!! Answering all my questions and being professional and very kind. She talked me through all the steps of transfering my entire inventory and then checking to make sure my issues were resolved!!Like I said I am new at this and needed help getting my store up and running and Joy was very patient with me. She talked me through every step and showed me what she was seeing on her end just to guide me! I was feeling very nervous and self conscious about contacting the chat line but Joy B. MADE IT EASY! She is a wonderful customer service representative and CODISTA IS A FANTASTIC RESOURCE! I would absolutely feel comfortable reaching out for help in the future. I have heard about many other companies whose online support has left many frustrated and hesitant to continue doing business with their companies but Codista has a friendly, helpful and very professional team. thank you, Joy B.

I am very pleased with this company/app. Had some issues that all ended up being user errors. I reached out through email and got a response right away and was on a meeting the next day. They were very helpful and spent a lot of time with me making sure all of my concerns were addressed. I would highly recommend this app!!

Didn't work for me. 1- Product linking was inaccurate more often than not. This was the case, even though I only linked such products marked with 'high confidence'. Orders with wrongly linked products could not be altered. 2- Repeat customers were not recognized due to alternate naming and I had to manually link such customers each time. 3- Fulfillment would not translate back into the eBay platform. The App might work for you if you are setting up a new store and intend to push the products to various platforms. For me, this App has created more problems for me than it solved. Support seemed not keen. So I deleted the App on my part, hoping that this will solve my problems. Particularly disappointed.

I will recommend MARIEL R.because she is the ONLY one that helped me to put my first product listing on AMAZON. I'am so Glad that she never left me in the air by myself. hoping to work with you again in the future.

Their tech support was invaluable - Thanks Joy V you really helped me understand how to set the app up.

I found the customer service to be exemplary. They are super quick to reply by e-mail to a help ticket or question, and quick to resolve some of the issues we were having as a beginner. I'm so happy we chose Codisto to sync our Amazon listings to our fulfillment center so a big thank you to Ian and the rest of the team at Codisto! We are happy you are part of the Cook Real Mexican family. No problem recommending them - cheers!

Very good customer support. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Best app for all available marketplace. Love it & support is really great, you find them when needed.