Reviews for Shopify Marketplace Connect

Fantastic service! The support team were extremely helpful in the installation... highly recommend them

Amazing customer service and very easy to use. Has been really easy to set up and I cant wait to continue using Codisto in the future.

Jae is by far the best customer service rep Codisto has. She helped me resolve my issues that nobody else could. Thank you!

This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion. Expensive. Maybe better for busy businesses but not for micro business

This is much easier than manually uploading your products to Amazon or eBay. Once you become familiar with the user interface, it is not so difficult to use. It is a convenient app for me as it only lists products that are in stock. This makes it much easier for us to honor our shipping policies. The customer service department is always available to answer any questions, with a very short wait time for a response.

amazing service and easy app for ebay and amazon. We are glad to have this app as it made our lives easier

Just switched to this new Codisto App which is perfect for my store, onboarding process was pretty good, well explained with the help of Joy.. Five stars so far, can't wait to use it on my daily selling..

I highly recommend the Codisto app if you're interested in selling products on Amazon. They respond quickly and help with the entire set up! Thanks so much!!!!

So far so good! While we've found the UI quite unintuitive initially, I'm sympathetic that eBay likely isn't the easiest platform to integrate with, and Codisto does integrate with Shopify better than any apps I've used before. When I've been stuck on something during setup, the 24/7 support team has been helpful and super fast in tending to our query. Thanks guys!

Leider funktioniert das überhaupt nicht es ist nicht möglich seine Konten zu verbinden geschweige denn Produkte zu verwalten

Very intuitive app, a doddle to use, support is great as well - helped out with a small issue I was having with google chrome straight away. Would recommend.

The app works great, and they have excellent customer service. Codisto may be ideal for merchants that manage a large number of SKUs with different eBay categories, they match it with nearly %80 accuracy, and that saves merchants from a lot of work. Needs careful setup if you have different integrators, that can create bad loops easily. Overall, we are quite happy working with them.

The app is very good for uploading your products to ebay and amazon. Also the service of codisto is very good. Jason helped me by solving my problems really fast and without any complicatoins.

Tech Support seems to be pretty good. App seems very detailed and easy to navigate, looking forward to exploring more.

JaeBee

2023-01-10

United States

I had a few problems in the beginning but Ronel was more than helpful. He walked me through everything so I understood exactly how to use the app properly and make sure my products were connected with the correct information. I really appreciated all the time he gave me and I feel confident that this was the right choice. Thanks!!

Switched to Codisto when the eBay integration app ceased. Day 1: Linked existing listings. This reset all of my eBay prices to my lower website prices - a few eBay customers got a bargain. Not a big deal. Then I tried to update the prices: didn't work. Contact support. Support said 'Oh, there's a problem with linking listings from eBay sometimes, let me unlink them and you can link them again'. I did this. Pricing still didn't work. Day 2: I noticed that my VAT rate had been set to 0 on all of my listings. By this time, my eBay prices had somehow updated to the correct amount. I then proceeded to change my VAT rate for my eBay listings to 20%. Didn't sync. Contact support, and they tell me to unlink and relink again. This seems to be their answer to everything. Day 3: Tried to list NEW listings on eBay duplicated from my website. Listing about 8. Only 1 was successful. Didn't contact support, as they are fairly useless. Just uninstalled and went with another app. Throughout this ordeal, eBay listings had to be temporarily supsended as pricing/vat rate was wrong, resulting in lost sales. Not recommended.

Very professional and helpful. Totally 10 stars service! Save us lots of time. Hope they can develop more apps^.^

Seems quick and easy to use. Easy to get a support when needed. A lot of settings and automations to work with

Great customer support team that answers quickly! This platform is MUCH easier to use than the other I was using.

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

Had Difficulties installing but got excellent support from customer care Too early to say anything So far so good

Super schnelle Hilfe. The support is very friendly and really fast! Thank you for this. It saved my day

So far it's looking good. I needed help setting it up and got great support from Joy. I was having trouble linking my listings to eBay. I was able to resolve my issue in a few minutes.

Great customer services support. Really happy with this app so far- it makes working with Amazon a lot easier, Strongly recommend.

Amazing App and awesome Support! We are switching from eBay app to Codisto, as eBay app has shut down. Codisto is a surprisingly simpler yet feature rich tool! During migration, we had a lot of clarifications, and doubts. Joy V worked with us, and helped us in every step of this transition, and ensured our marketplace listings are as per our expectation. Couldn't ask for more from any application support! Would highly recommend Codisto app to anyone looking to list their products in supported marketplaces.