Reviews for Shopify Marketplace Connect

I have so many problems with this app I wouldn't know where to begin. If you are looking to link any amount of high volume to eBay I would not recommend this app. Put simply, it doesn't work. Constant upload issues, and recently products not being able to be uploaded to eBay at all are what made me decide to delete this app and try something new. I tried contacting support multiple times and I was essentially told that no one knew what the issue was and there's no way to fix it. Not a good solution for any business with more than 100 SKUs

Codisto used to be great. Since the upgrade to Shopify Marketplace we got several issues. One ticket/problem has not been solved for over 2 months right now although it is quite simple. The app ignores capital letters and word separation for custom entries. Unfortunately the support team does not have a solution for this. We really lost patience and trust.

Sadly it just didnt work. After connecting my etsy listings to my shopify listings I found all the connected etsy listings deactivated on etsy. I tried several times but each time the listings were deactivated on etsy. And not just once either. Once I'd given up on the app, uninstalled it and relisted my items, 10 minutes later they'd be deactivated again and I'd have to relist again! It took a while and 3 or 4 goes over half an hour before my etsy listings were finally back up again.

Once configured app works seamlessly with our 2 eBay accounts. I requested 2 minor modifications, support acted immediately to implement changes. I can highly recommend Marketplace Connect over other apps that I've tried and their support is A+

9 Months trying to get this app to work. It's been hell. 5000 products missing. eBay prices that don't match what I set the app to be. Thousands of images missing. Size & colour options are the wrong way around on many listings, so the colours aren't shown when selected. Customer services, which used to be really good have gone downhill since Shopify acquired it - 16 days trying to get an issue sorted, with reply times of 24-30hrs. It's recently been much quicker to use.... YAY ..... But nothing will actually save ..... spinny wheel of death. It's working okay on Amazon at the mo, but I haven't been able to list anything to eBay for months. Totally exacerbated, and I'm actually paying for this pain!

The App is initially very confusing> one needs to read the instructions very carefully before start working with it. However, the online chat help is EXREEMLY HELPFUL. I just finished getting help from Von and I am delighted to report that he stayed with me for a long time and addressed every issue we had, and and indeed we had many. I am sure his colleagues are equally supportive as well. In short, it is a very good App once one learns its ins and outs.

The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.

Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products. Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy. This app should have been tested thoroughly before sending that email out to customers.

Just setting up, had a bit to learn. But their support has been epic. They took the time to not only explain to me what I did incorrectly, but also made corrections and showed me the errors. Excellent training and support! Really above and beyond.

It is in the process of deleting all my Etsy listing for the second time, and I'm not sure why. Bulk edit is just constantly loading. Not sure what I am doing wrong, but it isn't working for my store. Have to pay to reactivate my listings for the second time now.

If you want to list your Shopify products on the marketplaces this is the app! Russ was wonderful in helping list my products on eBay. I didn't have a clue. But he was able to go into my store and list my products on the marketplace. It was a breeze. Yes, I approve this app install Today!

Wir wissen den Support von Adrian sehr zu schätzen. So funktioniert guter Support. Schnelle Kommunikation und immer ein offenes Ohr. Shopify? Ihr habt mit Adrian Hernandez einen unfassbar guten Account Manager! :)