Reviews for Shopify Marketplace Connect

I had an issue, and Joy from customer service helped me out instantly. This is a big thumbs up for help and the app works great. The response time was incredibly fast, and Joy was both professional and friendly. The app itself is user-friendly and performs exceptionally well. excellent customer support and the seamless functionality of the app. Five stars all around!

Be careful, this app doesn’t restock items after order cancellation. With each cancellation, you’ll accumulate physical stock that won’t be reflected on the website. We are increasingly considering making something else the primary source of inventory instead of Shopify, as it has too many inconveniences.

Theres too much going to a sku then when you back out you have to go all the way back to the home page and go back into the ap and connecting an individual sku is not always easy Amazon is working well, walmart just isnt

Best ever customer service

Alles super

Outstanding customer service provided during online Chat help!!, Person that assisted me (Joy V) was very knowledgeable and quickly resolved my issue. I was impressed with how quickly someone assisted me especially really late at night. Thanks so much for the assistance!!

Amazing help from Jae, very nice and patient.

Jeff was very helpful and made the support process quick and easy.

100% trash, does not work even after I generate new Walmart client ID and client secret. Called support and is no help either.

After investigation we found out that our inventory with Amazon is not sync correctly. Contacted support and they said that they only update inventory when Shopify have quantity updated, but if order placed on Amazon directly then they don't update quantity on Shopify unless you turn on order sync as well. Now we have to process inventory count to fix quantity that wasn't updated, and it's hours of work.

I don't understand how Shopify allows so much crap of App and Shopify looks now like a scam room, having its partners that nothing benefits us small businesses right now I will look for another platform

Brilliant customer support - quick, live, courteous, knowledgable and effective.

Great app, and excellent fast support make setup ease!

客服团队帮助了我们非常多，感谢！

Great service, great knowledge base and very fast

I love Mary Grace, she is super helpful and very patience with me since I am not a tech savvy. Also, it's super easy to use this app, very straightforward. I would recommend to other people.

I had a few issue linking AMZ SKUs but support (MarkL) were superb at helping - quick and really informative. 100% recommend!

I was forced to migrate from a perfectly working app to this "new" one, and it's been nothing but problems ever since. The lack of support is infuriating and unacceptable. My main issues are: I cannot see my products. I cannot link my products. My entire shop is out of sync, and I don't have the time to fix problems that this app caused. Please fix my shop immediately.

This app is a huge time saver if you already have your products listed in Shopify and would like to have them on Amazon. The support I have received has always been prompt and efficient, extremely helpful in helping me get set up. I definitely recommend this app to anyone interested in saving time on re-listing. Being able to make edits in bulk to similar listings, especially adjusting prices to be different from those already on Shopify is great bonus for me. It took a bit of getting used to at first, but generally speaking, until those orders start coming in, getting things started here has been an efficient and productive move for my business!

Thank you Aron for the great job you did helping me get my store connected again! You did a great job and were super fast!

customer service helped me with any questions and assistance I needed since I'm not the best with technology! easy and fast!

App is terrible. Sync a marketplace, setup all the options and it diappears. While connected it did not sync a quarter of my listings. Not worth the time especially if you have a big catalog.

Excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.

Great support staff. This app is very easy to use and set up and if you have issues their support staff is extremely helpful and take the time to walk you through everything to figure it out.