Reviews for Shopify Marketplace Connect

I wouldn't say that Codisto was perfect or a 5-star app, but Marketplace Connect should have never been released in the stage that it is currently in. I have attempted to submit ~5 new products with multiple variants to Amazon through Marketplace and haven't been successful once. There is always an issue and customer support just provides me with the error codes and no real solutions. The app can't find matching SKUs, variants aren't paired together on Amazon, and missing mapping fields cause errors but aren't updatable to name a few.

I had a few issues with my listings and Chloe was super helpful and responsive to get things up and running quickly!

i was struggling to import my products to amazon, but i messaged the chat and had an amazing lady called lovely help me, and she did everything needed to get my products listed, she went above and beyond and not only instructed me on what i could do, she also did everything for me herself

Excellent support staff. Had a few issues and it was resolved quickly. I highly recommend.

Customer service is hands down the best. Always very polite and answer all of your questions and concerns. I have reached out several times for some issues and they have always went above and beyond to make sure everything was running smoothly for us.

Was always buggy and slow (as Codisto) but now its moved to Marketplace Connect the App is just awful and we have uninstalled as its just unusable.

I installed the app and it was daunting at first! I got in touch with them through their live chat and they helped me until i was up and running, thank you!!

Just started using this app, and I had a question, support responded very quickly and answered all my questions.

Awesome support and immediate problem solved. Really well done. The colleague was a great help to me.

Von is so helpful and solved my concerns instantly

Mark was very helpful and explained things very clearly and also provided screenshots.

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

Shopify Marketplace is a great app. Simple to use interface. And if you have any issues understanding something, the live support is right there to walk you through it. (Mark was great help!) What more could you ask for.

The app works great! Adrian offered great help in the setup process.

It's good, but it would be great to have some additional features. Being able to "refresh" the data that gets pulled in from other places such as Walmart, Etsy, Amazon or Ebay. I updated some of the SKU's on Etsy but it never shows up as a match when I try to link the listings. When trying to link a possible listing, I try to enter in the Shopify SKU, but nothing pulls up sometimes. Being able to modify or break certain linked listings, I.E. if I linked a listing by accident, I have no way to modify it. Also being able to modify the linking settings for each "market" . I.E. if I originally had it set to us the App for the source of truth for the title, being able to modify that would be great for sites like Ebay where we need to modify the title for SEO, but don' t want to modify the title in Shopify and have a cascade effect on all other linked markets.

Amazing! I had slight issue but Adrian was very helpful and talked me through the steps to fix it. 100% recommend this app!!

The ease of onboarding new partners was frankly a little stunning. All of a sudden I'm selling in a category I had no intention of entering and making sales with a partner all the way across the country.

I have been using this application for a short time, but from what I see it is very efficient, high-level technical support, they will help you with everything and patiently serve customers, all technical assistance. Best regards and thank you again

The support team has been amazing getting a large amount of my listings posted successfully! The app is also great to use. I recommend!

I was having countless sleepless nights trying to figure out how to configure my listings/mapping etc and Ronel came through, he was very thorough, and he connected everything he could for me and for that I am grateful.

Adrian always is helping me , immediate answering all my questions and quide me to solve any problem arise. Many thanks to him. I give 5* plus ++ Andreas Anastasiades Mummy Like

Support has been great to allow me to understand scope covered and finalize setup. Seems to do exactly what I want for now. If there is no bug in the orders synchronization it will be perfect ;)

Brilliant. We've tried FBA with Amazon where we had to create a second company in Germany to do that, and getting the same result as now. What we get now is seamless orderflow!

excellent highly recommended

Terrible app Used this app to integrate items into walmart. It's just horrible. Constantly have to communicate with support, which does not help at all. For a month of communication nothing normal they could not advise. The only thing that worked well was changing product names and tracking purchases, everything else is just a sham. Product descriptions - does not work. Changed them 1000. They are simply not loaded into walmart, this field just exists for beauty. Contacted support with this issue, about 100 emails. In 3 weeks - nothing has happened. Trying to deceive in correspondence and stall time, it is not clear why. Inventory - is not exposed, this field is also created for beauty. Disabling/enabling products - works once in a while. I disconnected all my products - it doesn't work. When you communicate with support, they have to prove that the problem is on their side, they just ignore questions and proof that their application is to blame for errors and problems. Half of the questions are unreadable and support just answers with scripted phrases. They don't help, they just "open cases", feed promises, and at times try to make customers look like fools by attaching absolutely absurd proof that they have nothing to do with it. And finally, for dessert, they recently had a price crash and all my goods became 2-3 times cheaper. Accordingly, anyone could buy my goods 2-3 times cheaper. The whole day I was in touch with support and they could not help me with anything. I heard only phrases, "yes, the problem is on our side, but we are doing our best to solve it". As far as I realized these problems were not only for me. Because of them I had to delete all the products, just not to lose money. And if I was not near a computer at that moment, it is not clear how much money I would have lost. I do not advise anyone to use this as an integration with walmart.