Reviews for Shopify Marketplace Connect

Responsive support & connection to Walmart marketplace is pretty quick!

What a wonderful experience working with these folks and my own personal helper. she taught me so much. I'm a believer!

the team at shopify marketplace have gone above and beyond to address any questions or concerns we have had and they have got it sorted and working perfectly for us!

Very helpfull support

The customer service was excellent whilst transitioning to Marketplace Connect.

extremely helpful thank you so much

I had hit a snag and Mark L. was very very helpful! Fast replies, easy to understand instructions and straight to the point. Awesome service!

DO NOT CONNECT TO YOUR ETSY SHOP! This app deleted (Not deactivated, not set to draft, deleted) several listings that were also my best sellers! I have spent many hours trying to sort it out. Short of a miracle from Shopify support, this will likely cost me thousands of dollars in lost revenue right as Q4 begins, possibly more. The Etsy marketplace ranking for these listings cannot be regained by simply creating another listing. I wish I read the reviews first and saw the same has happened to other Etsy sellers. Learn from my mistake: DO NOT INSTALL THIS APP AND SYNC YOUR ETSY SHOP!

C'est lent, c'est lent et tres difficile de synchroniser avec les template. Jamais reussis Mais Shopify est tellement bon et perfectioniste,ainsi que transparent. Ils m'ont repondu qu'il le save et qu'il travaill sur ca ! Ils viennent d'acquerir codisto , faut leur laisser le temps de mettres leur competence ! je mets 5 etoiles pour leur transparence et deja, s est amelioré chaque semaine on vois la difference en plusieurs point ! Shopify vous me surprenez de jours en jours !

Ice N Fire

2023-09-22

Canada

I have been using a different app for a number of years and just made the switch. So far they have been excellent. Way better and faster customer service and helping me learn how to fix problems myself. Keep up the great work! ** Update 9/22/2023 I will say that it has been a struggle with the transition to your new app from what you had set up before. It seemed like you may have launched before you were 100% ready but things are improving with many new features that are starting to work. Your support team are all great! They respond t messages quickly and are always willing to help us get listings corrected! SUCH A GREAT TEAM, THANK YOU! **Update. I have had to change my review over a couple of missing features. Great app but is very cumbersome when comes to inventory management and keeping offers going with FBA/FBM. This is a manual process per sku. If you have a large inventory kept in multiple places this might not be the app for you. They need to update some features and this app will be the tops. Still very helpful customer care though! ** 8/17/23 I am now updating again. With there switch over to the new "shopify connect" this app is not ready for us to use! There are many missing features from the app as it was before and new features like there MCF turn off by themselves. This screwed my inventory right up! You should not BETA test apps on your customers! Also there UI is very different not working they way it should. Please get this fixed. I would recommend avoiding there new app if you can until they get the bugs out!

Really great and fast customer support. Highly recommend! Looking forward to opening even more marketplaces as it's now possible to connect them.

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

I am quite inept when it comes to anything with a computer. I needed to verify that my Shopify store and Amazon store were in sync. I usually LOATHE live chats...but on this particular occasion,. Jason D was a pleasant surprise. He was polite, direct and efficient and I had my answer in 10 min. It probably would have been closer to 3 minutes if I were as efficient on getting him the answers he needed!

I'm really happy with the entire support team. They are always very helpful and fast! Thanks for helping us spread our movement to save all street cats and dogs via Amazon!

the support expirence is amazing they will walk you threw everything you need to know highly sugest getting this app!!!

rep was very patient and helpful. I was just about to close the account because I could not "get it" too much effort and time spent. He was able to cure all of that by simplifying everything and even offered a plan that was better suited for me

STAY AWAY STAY FAR AWAY The Staff is great because the program is terrible. This is by no means an integration. The status notification on whether your item is published or not is misleading and will say your item is Active on Amazon when in fact it's not and vice versa, status will show you it's not active or published when it actually is. So you never know if the app is working correctly. The app causes so many errors that things don't get published on Amazon. I can't believe that Shopify would endorse a company like this. You are much better off not integrating and listing directly on Amazon because this APP will do nothing but mess up your Amazon account and wast your valuable time.

Mark was brilliant today, we could not link my Etsy product inventory with Shopify and he was super quick and confident in fixing this for us!

Merci beaucoup a Noel pour son aide précieuse et le temps passer pour m'aider a configurer et connecter mon application, au top !

The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs. I'm sure the plugin will get better and better in the future.

Very complicated to set up the connectition.

The representative named Rain was very helpful and professional. I am very happy with the service!

Full support, above & beyond. Thank you to all shopify customer service , specilly Jae & Lovely C. In general Shopify is the best.

Just got set up with this app, felt a little daunted at first, but with the help from Mark L, it was easier, his knowledge of Ktype data was second to none, appreciated his time and patience, outstanding customer service 10/10

All good