Reviews for Shopify Inbox

It just works, and I don't have to pay anything extra for it. It has made customer interaction a thousand times more feasible, convenient, and effective.

needs a more noticeable sound when messages arrive!

Easy to use.

I think this option is pretty useful for my customers. You can just go in and write a quick question in the chat. In a few months of using it, I haven't found any problems.

//:Date; 09-29-2023 " This is a great way to sell international "(X;_ G.R.I.M), To other well know states and country's to help better the production of the world; help make things easy for both sides of the party, were not byeist here. Signing Out; X: G.R.I.M

it's good

muy buena, útil.

ok

la enciuentro buena en general

This has been operational for a couple of months with us now, it does everything we expected and hoped it would do. It seamlessly integrates with our web site in an obvious yet subtle way. It has helped us engage with customers very simply and effectively. I guess my only gripe would be, why is it not included as a standard feature of the Shopify platform? As such I wish we had been aware of it much earlier.

Bonjour ,je suis très satisfait de cette application ,mais depuis quelques jours (depuis mise a jours de la page paiement de shopify) Inbox a disparue de mon site ,bien qu elle soit correctement activée et paramétrée ! Pouvez vous m'aider ,merci

i wish it had a ding when a message comes in so i can respond immediately. It pops up but if i wasn't on phone i wouldn't have known the message came in

It's a great app, however it needs one feature. The ability to download a conversation in the rare case you get a chargeback possibly as a PDF

Amazing. Just try it out and see.

This is the best app for chat. It integrates seamlessly with your store. There is no reason to use anything else.

Celtic Marches

2023-09-27

United Kingdom

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Muy útil para estar en contacto con los clientes

Werkt fijn gelijk alle gegevens bij de hand die nodig zijn

Quick and intuitive. 5+

Helps Alot connecting with customers

Thank you I like this a lot. It helps me have direct connection to my customers.

todo bein

Graydon Skincare

2023-09-26

Canada

Great basic chat support system, native to shopify. Would like to see a few things before moving to Shopify Inbox full time. 1. Initiate ticket via email. If your customers email you for support, you can't use Shopify Inbox. All tickets must be initiated in chat first. 2. Shopify Inbox recently lost the ability to connect to social media messengers like Instagram and Facebook, as well as Apple's iMessage. This was a big step back; hopefully it returns. 3. Shopify Magic surfaced answers. Right now, Magic is only used for the merchant to pre-fill quick answers that the customer needs to click. The AI should be able to pull answers from around the website, such as product pages, blog articles, policies, etc.

Racing Radios

2023-09-26

United States

So far, so good. Overall, it has a basic function but works pretty well. Quick Answer is a great feature. Give me an LLM or Langchain pipeline and I'll give it 10 stars. :)

:) great appp