Reviews for Shipping Rates — Shipeasy

Durkesh is really helpful, thank you! great app Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Great app for more complex shipping rules that Shopify can't accommodate. We are using it mainly to set different shipping rates for each supplier and ensuring the customer is only charged one delivery charge where they order multiple items with different shipping rates. The support from Vignesh has been great, very quick to respond on the Live Chat and always manage to resolve any issues quickly. They also offered a free Zoom call to help get everything set up, which was invaluable. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Jennifer is the bomb! best help ever! Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Durkesh and me jumped on a call. He helped me with various problems. Very kind and quick fix. Would recommend this app to anyone. Another time Vignesh helped me with a way more complex situation. I would really recommend the company to anyone. Nice people. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

TOYBOX

2025-02-04

Needed some help to set up the app for my scenarios. Booked a Zoom chat and was helped by Janani. She was very knowledgeable and helpful. She set up my custom shipping scenarios, and we tested the rates together. Absolutely amazing service and a great app. So glad that I found it. Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

It took me months to figure out why I could not set shopify to charge flat rate per item shipping fee. I need to both upgrade my account, message shopify to enable a third party shipping app and then I had to choose the app. It took me several demos but this worked and they set the app up and my shipping profile for me and stayed on while I tested it. It worked like a charm and it took them less than 15 minutes. Well done Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Vignesh was very patient and helpful. There was some confusion about different item types but he let me take as much time as I needed. I don't feel the rates were explained clearly. At first, he said "you won't pay the extra $20/month if you change your Shopify plan". But then, he didn't make it clear that when I activated Logbase, I would need to then pay a different $20/month. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Just added this to my third website. Vignesh once again made it easy-as-can-be to implement. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

This app worked perfectly for our business in order to combine delivery rates for multiple products so we were not overcharging for delivery and remain competitive. It was not easy to set up so I contacted support and Vignesh was able to help me with set up. I recommend. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

⭐️⭐️⭐️⭐️⭐️ Excellent Customer Support & Great App! We were having issues with our Shopify store's shipping rates, and Logbase’s customer service went above and beyond to help us. Vignesh, in particular, was incredibly patient and took the time to walk us through the setup, ensuring everything was working properly. Thank you again to Vignesh and the Logbase team for your outstanding support! Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Vignesh Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Janani has been fantastic , she has helped us set our rates up via zoom call and explained everything in depth. Janani made sure all my expectations were met and i have been blown away by the quality and value. Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Nitihish was a great help, thank you Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Great help and support by Nithish, been using the app for sometime now and very happy with it. Does excatly what we need. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Vignesh Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

This is the best help center I've found and Jennifer helped me to set up the plugin correctly and she found the solutions for my needs. I strongly recommend this plugin. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Jennifer was absolutely great to work with. She was very knowledgeable about the product and I hope to work with her again in the future. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Durkesh is really helpful, spent nearly two hours to help me fix the issues Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

This app is really great for shipping rates specially the scenarios having different conditions, Nithish, the representative from, Logbase, the owner of this app, was really helpful during setting up the rates for me, he guided me through all the settings on zoom! Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Vindu who helped us set up the app was very helpful :) The app works only when you need just a few shipping rates. It does not work if you need customized shipping rates. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

The service (via chat, zoom) has been excellent on this app. Nithish was very helpful in troubleshooting some setup and metafield details for me! Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

*****Vignesh was a great help in setup! App is very organized - so far, so good. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

I needed help working out how best to setup some complicated shipping rates - I wasn't even sure it was possible! I jumped on a Zoom call with Durkesh, he was able to get the rates working properly and explained how to setup the rules to enable me to develop them further. I believe this is the best shipping rates app for shopify! Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Vignesh has been very helpful correcting my settings to make the app behave as I intend it to. Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

We’re incredibly grateful to Vindu for helping with the setup process. She is extremely patient and guided us step by step, making everything so much easier to understand. The app itself is user-friendly and works seamlessly. Highly recommend both the product and the excellent support team! Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.