Reviews for Shipping Rates — Shipeasy

I highly recommend Shipeasy to anyone as this is hands down the most versatile shipping app I have come across! The scenario setup determines the various rule sets available that can be tweaked to meet one's criteria. The History Detail provides a great snapshot of the transaction and matching scenarios. What is even more exceptional is the brilliant tech support behind the app. Vinduja is very patient throughout the Zoom session when explaining the intricacies of the rule sets. Her exceptional knowledge and competency are second to none!

Great! Trouble shooting with the chat was a breeze. Thank you!!

Just had a support request concerning some special requirements i had. I needed adittional shipping costs for products that were in presale. Due to the extra shipment of these products we needed some special scenarios. Had a call with Siva, he was super helpful and solved everything according to our requirements. Big thanks and absolutely recommandation for this app!

outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!

Jenifer helped me good!

it was one of the easiest and kindest ways to get help. Jenifer was very kind and helpful, I would definitely chat again if I encounter any issues

Bharat was really helpful. I was trying to solve a shipping issue and he quickly gave the solution. Really grateful. Thank you very much.

Janani has been an absolute champion today with fixing my shipping profile and shipping rates. I had been very frustrated trying to fix some issues and got myself into more issues. With Janani's help today I am the happiest ever as all my shipping rates and zones have been cleaned up and my Shipeasy app is enabled once again and I am back in businesses. Very grateful to Jannai x

I have been using this app for another website and was very pleased so started using it for another website. Must say, this company's products and services are excellent. Special thanks to Vinduja for going through everything and providing an amazing service. Will always use Logbase for shipping. Thanks

Soo helpful!!

Very easy onboarding, and Jennifer was super helpful in making sure everything was set up correctly and I understood the backend and platform. Thanks!

This app has worked great for everything we need. We have needed to contact support a few times and every person has been helpful and knowledgeable. We got Raj twice and he was the most exceptional. He is quick, knows the program, clear and also friendly and kind. The app is complex but the support team was able to help create and resolve each scenario we wanted.

I recently had a Zoom meeting with Jennifer, a member of their team, and I must say, I'm thoroughly impressed by her professionalism. As I was explaining what I wanted, she astutely assessed that I didn't need the app for my requirements. Instead, she generously offered her guidance to show me how to achieve my goals directly within the Shopify app. This act of selflessness speaks volumes about Jennifer and the team's integrity. Despite the fact that I wouldn't be paying for the app, she went above and beyond to provide assistance. I wholeheartedly recommend them – they're honest, professional, and truly prioritize customer satisfaction

Rahul was extremely lovely to deal with and helped us work through some shipping problems we had. I would highly recommend this app.

I had issues understanding how to set up the scenarios. I decided to use their chat feature on their app and they responded very quickly! They helped solve my issue in a matter of minutes. They care about their customers. Customer Support Rep. Rajkumar was great!

Application works as promised. Support - each time has been responsive. This time Rahul helped implement a shipping requirement with no problem.

He empezado a configurarla en mi tienda online y me surgían algunas dudas. He contactado con el support y Siva me ha explicado de manera muy rápida y efectiva lo que necesitaba. Voy a seguir explorando pero de momento todo muy bien.

Helt suverän och lättanvänd app, och mycket bra hjälp av Janani. På mindre än en timme hade vi satt upp alla rates (% och base rate) för nya butiken från scratch!

The team is incredibly supportive, always available whenever I need them. I've found Jennifer to be particularly cooperative; she patiently explained every detail related to my queries.

This app is fantastic, but what makes it even better is their exceptional tech team. Even though I didn't fully understand the app during setup, I was able to get on a call with Jennifer, who has been absolutely incredible. The amount of assistance she provided was beyond my expectations, and I will definitely be checking out other apps created by this company.

Thanks Janani for all the help and explaining all the features of the app!

Annie & Rahul were great! Thanks for the help.

GreenCycle

2024-03-08

United States

My issue was fixed within 25 minutes. Super easy and user friendly.

Thanks Vinduja for helping out! Much appreciated!

Vinduja was so helpful and patient to set this app up for me. Saves me loosing funds via shipping. I cherished and appreciate her help. thanks