Reviews for SC Product Options

Fuel Injector Connection

2024-04-29

United States

Great app, does exactly what you need it to do without any real issues at all. Not compatible with some wholesale apps, but they'll let you what you need the wholesale app devs to do to get it fixed.

Very easy to work with and Harun was extremely helpful in getting our account up and running!

Sehr guter Service und schnelle Umsetzungen! Super nett waren Sie auch noch

I cannot stress enough how much fun working with the techs at SC Product Options has been. These guys are the most proficient developers we've ever come across with our third party Shopify apps. Armin was able to fix and update our code within hours time and even the Theme provider was shocked that the SC techs could navigate our theme better than they could. If I could give SC 10 stars I would.

Eldin was AMAZING...I needed help, set up a call, and he was able to show me how the app works, and helped guide me through everything that I needed it to do. So helpful to be able to meet and chat with him. What a great experience. Because of the interaction I will use SC Products in place of any competitor. Thank You Eldin P. Vinny

Had a call with Harun today from Shop Circle and he took a vested interest in the success of my business. He asked how the app could be improved and essentially gave me white glove service, making me feel like a partner instead of a number on his spreadsheet. This is an amazing app that I use for nearly all of my products and it is a total game changer. The flexibility it brings is so valuable, and the conditional logic allows for me to keep unnecessary options hidden until they are relevant, which significantly reduces clutter on the listing and improves customer retention. Can't say enough good things about this app!

Harun was so helpful setting up the app on my shopify store. Highly recommend

Great support from this team! Thank you

Used the app before, but now that it is under Shop Circle, support has been top notch. Nitesh took care of an issue for me in seconds.

Are your servers down?

Canine Styles

2024-04-12

United States

SC Product Options has truly streamlined our store's customization process, delivering exactly what we needed effortlessly. The app's intuitive functionality is complemented by a responsive and consistently helpful support team. Highly recommend for any store looking to enhance product customization options.

Paul & Hamza provide us with excellent service .. amazing team!!

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, this app became unusable and extremely slow. It now takes more than 48 hours for a new option to show up on our store, if at all. Support is very helpful and quick to respond, but they claim custom coding is needed almost every time, which defeats the purpose of the app. Very unfortunate to see this app fall apart after the acquisition and we've tried to make it work, but we're going with a different option that has a much better UI (and more than half the cost).

Little English

2024-04-05

United States

Customer service was top notch and the back end is so easy to use. Their live chat is very quick to reply.

Metal Art of Wisconsin

2024-04-03

United States

Bold options has been a part of my website for years. Highly recommended. Nitesh is a rock star with great customer service

The support team and developers have been incredibly supportive, assisting us promptly with manual integrations into our complexly coded theme. Developer Armin and Emir's swift responses are much appreciated!

We have been using this app for three years. Their customer service is outstanding, always willing to help and resolve your issue.

I have been using the Bold App for a couple of years and I love it because of the ease of use . If i have an issue they are there to help. Thanks again for the help today , it's greatly appreciated

Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!

the service is great, they have a technician, Armin, who is always willing to help you. If I could, I would give an even higher rating!

Works as advertised, great and responsive support. They even helped us with some custom feature for engravings. Shoutout to their developers, great work!

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable. We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future. So not only a great app, but fantastic customer service as well.

I've been using this app for years and it's great! Customer support is excellent.

Excellent product, and excellent service. very responsive