Reviews for SC Product Options

My company has been looking to know more about the Empire theme with the Shopify ShopCircle application we have just installed recently. We are still learning to make sure we understand all of these new features and benefits included with the theme plus application and meeting with Ahmed Piric and Human Fazlagic was a huge help! Altogether we are on the journey to make our company's website the best it can be.

being able to request order notes for each item makes thing a lot eaiser. The customer support was good.

Lucky Scooters

2024-03-12

United States

We have been using this app on our store for a long time now and it has been very helpful to our business. Customer service is amazing. Nitesh, was super attentive and helpful when I requested help: highly recommend this app.

The most helpful team I've seen in awhile. Had an issue we noticed Friday, sent the request, here I am Monday morning and it's all been fixed. AMAZING TEAM TO WORK WITH!

Harun was a great help. He went over all the question I had and gave detail explaination.

Parfait service client très réactif permet de faire un changement de style et trouve toujours une solution à votre problème.

I loved this app for a few years, but lately it has had so many glitches and I have has so many customers reach out telling me they can't access the customization. The customer service didn't help enough and I ended up having to move to a new app.

Had a great call with Harun from Shop Circle. Apparently this application is starting new initiatives focused on customer support. I look forward to seeing this application grow with my business.

Great App and Great Support. Needed an app which allowed us to have different customization options in a single sku, this one was the best of the lot, what even better is that their support is extremely quick! Harun especially was of great help, he listened to my feedback and problems carefully and suggested solutions for the same. 10/10 Recommended.

Easy to use, powerful and excellent customer service. A great combination.

I had an introductory video call and explained to Farun what I was looking for with customizations using the app. He explained how they could help me and got me set up with the steps I needed to move forward. Great customer service!

I just want to send a shout out to the Shop Circle Team and especially Deelen, who has been so helpful. Always willing to help diagnose and solve any issues that may come up. Truly great customer service and kind people. Thank you, Deelen!

The support team was great with helping me install the app and Harun was very helpful, spoke with me on the phone and made customizations for me. Excellent service!

I have been using the Product Options App since 2016. Back then, I reached out to a Shopify code expert to modify the app to suit my specific needs because my store had a lot of products and a lot of product variants and I wanted the price to update as options were added. The product Options App was the only one that came close to making my store work how I wanted it to and after the mod's, it has been amazing for the last 7 years! Anytime I had technical issues, the team were awesome and assisted, even though I had the app modified. The recent app upgrade clashed with my code modifications and broke my website. Despite the issue not being anything to do with the SC Team, the amazing Armin Krndzija from SC assisted (over the weekend), modified the code on my website and had the website up and running (better than ever) in no time! The recent upgrades now include the modifications that I had made (at a significant cost) as standard. The app is even more awesome than before as it makes the setup so much easier and the customer support I have received from Armin and previous Product Options team members is phenomenal. You could have told me that because I modified the code that you can't help me but instead you fixed it with a smile. 5 ++++ stars SC. Thanks

This app fills the gap left by Shopify's limited dropdown menu options. It's become an indispensable tool for us, offering functionalities we sorely needed but couldn't find elsewhere. Highly recommended!

Great add on!!!! all staff are so helpful when there is an issue (which is hardly)...But when problems does happen, they are there to help. As a small business owner, this mean so much!!!! Thank you again guys (especially Haris and Armin) !!! Definitely would recommended if you are looking for Product Options app.

Support is GREAT!~

I had a major issue that was urgent this morning. I figured this was going to take forever having to deal with customer care via email and chat. Within minutes, Haris responded and was up and running. Great customer care. Thanks Haris!

Used to be a good plugin until today. My product option on my website suddenly not working. It was all ok all the while and we have zero clue what happened. I didn't notice this app was no longer under Bold until this happened. My team and I were trying to contact their support via email, chat, and any way we could. They greet you but when asking about our problem, they do not reply at all. My site relies heavily on this app and they are highly unprofessional when dealing with customers. This is not a free plugin so I do expect someone can help me solve the problem not creating a headache for me. Not recommend for anyone.

CHOCOCRAFT

2024-02-16

India

Very easy to create customisation options for products. The team also responded quickly when we were facing issues

Sehr hilfreicher und schneller Support! 1A

Excellent app, excellent customer service.

Eleas Closet

2024-02-15

United States

I had an issue. A big issue.. They jumped in and fixed it instantly. THANK YOU!!!!

Angel Competition Bikinis

2024-02-15

United States

For the most part I am happy with this app. It is the most robust version out there, however it has some sync times that seem long and it does occasionally get buggy. The customization ability with Product Options are very impressive and the ability to have basically unlimited options and option sets as well as conditional logic really makes this app work well for my business. Recently I had an issue that took 5 hours to resolve due to an inability to contact the service team. However once I was able to connect with Saro A, she was able to immediately resolve my issue perfectly! Thank you Saro! It was very appreciated!

Fabricoz

2024-02-15

Australia

Great app. Very easy to install and use. Provided me all the options I needed to create a beautiful form for a number of choices my customers needed. Best part is the ease of use with which CSS could be written to make it look exactly as we needed. Try on any product here www.myfabricoz.com Fabricoz Team