Reviews for SC Product Options

Eldin was AMAZING...I needed help, set up a call, and he was able to show me how the app works, and helped guide me through everything that I needed it to do. So helpful to be able to meet and chat with him. What a great experience. Because of the interaction I will use SC Products in place of any competitor. Thank You Eldin P. Vinny

Great support from this team! Thank you

Used the app before, but now that it is under Shop Circle, support has been top notch. Nitesh took care of an issue for me in seconds.

Are your servers down?

SC Product Options has truly streamlined our store's customization process, delivering exactly what we needed effortlessly. The app's intuitive functionality is complemented by a responsive and consistently helpful support team. Highly recommend for any store looking to enhance product customization options.

Paul & Hamza provide us with excellent service .. amazing team!!

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, this app became unusable and extremely slow. It now takes more than 48 hours for a new option to show up on our store, if at all. Support is very helpful and quick to respond, but they claim custom coding is needed almost every time, which defeats the purpose of the app. Very unfortunate to see this app fall apart after the acquisition and we've tried to make it work, but we're going with a different option that has a much better UI (and more than half the cost).

Customer service was top notch and the back end is so easy to use. Their live chat is very quick to reply.

Metal Art of Wisconsin

2024-04-03

United States

Bold options has been a part of my website for years. Highly recommended. Nitesh is a rock star with great customer service

The support team and developers have been incredibly supportive, assisting us promptly with manual integrations into our complexly coded theme. Developer Armin and Emir's swift responses are much appreciated!

I have been using the Bold App for a couple of years and I love it because of the ease of use . If i have an issue they are there to help. Thanks again for the help today , it's greatly appreciated

We have been using this app for three years. Their customer service is outstanding, always willing to help and resolve your issue.

the service is great, they have a technician, Armin, who is always willing to help you. If I could, I would give an even higher rating!

Always extremely quick and helpful, we have multiple websites that use this app and support is always efficient to resolve our issues. The last two days Adis has been a huge help to us, we truly appreciate it!

Works as advertised, great and responsive support. They even helped us with some custom feature for engravings. Shoutout to their developers, great work!

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable. We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future. So not only a great app, but fantastic customer service as well.

I've been using this app for years and it's great! Customer support is excellent.

Excellent product, and excellent service. very responsive

My company has been looking to know more about the Empire theme with the Shopify ShopCircle application we have just installed recently. We are still learning to make sure we understand all of these new features and benefits included with the theme plus application and meeting with Ahmed Piric and Human Fazlagic was a huge help! Altogether we are on the journey to make our company's website the best it can be.

being able to request order notes for each item makes thing a lot eaiser. The customer support was good.

Lucky Scooters

2024-03-12

United States

We have been using this app on our store for a long time now and it has been very helpful to our business. Customer service is amazing. Nitesh, was super attentive and helpful when I requested help: highly recommend this app.

The most helpful team I've seen in awhile. Had an issue we noticed Friday, sent the request, here I am Monday morning and it's all been fixed. AMAZING TEAM TO WORK WITH!

Harun was a great help. He went over all the question I had and gave detail explaination.

Parfait service client très réactif permet de faire un changement de style et trouve toujours une solution à votre problème.