Reviews for SC Product Options

Tyson from Bold support was super, fast end precise communication. I'm still testing the app, but by far the best one offering a total integration of not just adding field, but pricing the options. Thanks. Tyson.

Works great. Didn't work on my theme and they spent the time to install it manually and it's working great. Appreciate it, great app.

One would naturally assume that, by uninstalling an app, you'd also be removing the code that the app set up on your site...wouldn't you? I uninstalled this app but all of the test buttons and other code i experimented with through this app have remained stuck on my site. Not being a programmer, i've got no idea what changes this app has permanently made and where i'd find them in my code to remove them. Really, really unhappy. And to make matters worse, i can't install the app again to try and undo the changes through their own interface.

The app developers recently rolled out a new update which took away a specific feature that I used on a daily basis. I contacted customer service and they worked with me over the next few weeks, talking to developers, and eventually added the feature back on. Customer service was amazing and very helpful and informative throughout the entire process. The update is great and we are very happy with the app. :) Thank you!

Unique Autoart

2017-06-02

Australia

This is a fantastic app and it's been a wonderful add-on to our store in which I am currently working on. It has the additional variant features that are not available on the standard Shopify templates, making it an important add-on for any Shopify store. The support service is second to none. MC went over and above to help me and her prompt reply and professionalism truly impressed me. Definitely a 5-star service at an affordable price.

Great easy to use product and AMAZING customer support! MC went over and above to help when we had some difficulty with layout (as we have very limited experience with code!). Very smooth and speedy solution even though we're based on opposite time zones, from Australia.

AWESOME APP!! I have just installed it and am testing it but it performs exactly as described and is the perfect solution to our shop. We do all personalized pet items and this is so easy to set up and a BIG time saver. They also helped me out installing the code for Ajax and did it in record time.

The best part of Bold Recurring Orders app is whenever we need a new functionality or have an issue I don't need to wade through troubleshooting documentation I simply send an email to support and my questions are answered and our desired task is wrapped up with great panache. And as we have grown over the past 2 years Bold has grown with us. Great tool for our business.

Truly an amazing app. Added necessary options I needed without any extra code. Amazing support staff. Highly recommend.

Great app we use it for all our clients. www.echic.com.au

Brilliant app. All of the items in my shop are personalised and this App made it easy for me to add all of the custom boxes I needed for each item. Customer support was amazing too. Thank you

I'm working on getting my shop perfect before relaunching it - and I needed something that allowed for more customizations, conditional logic, and wouldn't drive me insane trying to code using line item properties - Bold Product Options fits the ticket perfectly. While I'm still working through getting it just right and implementing it perfectly for my future customers - I had some particular things I wanted it to do while testing it out. I reached out to Bold for some help, and within an hour MC was on it and she had it taken care of within two short emails - absolutely THE BEST customer service experience I've ever had with any app, or theme designer, since I joined Shopify in 2014. Thank you Bold, and most importantly - THANK YOU MC!! You are AMAZING!!

Fabulous. The app is great, the business support is even better. Small issue solved effortlessly and with good humour. Thanks MC. Cheers, Andy

MC (Marie-Claude) - your help is really awesome in resolving the long pending issue !!

Tacomabeast

2017-05-15

United States

The team is just outstanding. I had a problem during integration into a new template and some coding got messed up. they were able to fix the problem immediately and helped me twice with problems that had nothing to do with their app. This guys are on top of their game.

Lawrence from support is awesome! He helped us write custom code to reflect our needs. Bold has the BEST customer service

This App was exactly what our business needed. I literally couldn't run my business without it! We sell highly customizable high-end flutes, lots of options, and our clients wouldn't have it any other way. Bold's Product options app is easy to use, the interface is easy to understand, and the support has been fast, easy, and inexpensive (when we needed some custom work done). Really great app!

LOVE bold! The app is just what I needed for my custom accessories. Bold has great support for all of my questions. emmalyndesigns.com

Amazing AP! Helps keep everything organized and is very user friendly.

Great product! Couldn't enjoy it any less. The setup is pretty easy and problems are fixed quite easily by there support team. Non the less what it has done for sales! Boosted sales with simplicity and ease.

Our startup created one of the most complex shopping cart coding conflagrations, by integrating a highly customized Plug-In solution from Bold Commerce with specific permutations and complex product options. When we unexpectedly found ourselves with a rogue Developer unable to handle or professionally manage coding tasks, (compounded by an inadvertent error), we were met with graciousness and professionalism as BOLD'S Devs wrestled the bull down by the horns, helping us resolve our issues. BOLD'S client and developer support exceeded my staunchest professional expectations of what customer service, and technical "support" authentically become. Tamer, you may be the "APP" guy, but you're clearly the people guy for BOLD, and the intuitive, inspiring force behind your team. I've rarely had the pleasure and privilege of dealing wth a company so attuned to customers, or someone who simply listens as well as you do. The missing star is reflective only of technical APP limitations on complete customization facility. Thanks to you and Tyson again, for all your incredible work to resolve the issues, and complete our site dev for the BOLD segment, finally getting us underway after our sites languishing for many months. We are extraordinarily grateful to you, and customers for life.

Good app! Does exactly as advertised! The customer service was excellent, MC was quick to help, easy to work with, and helped greatly in solving out issues.

Where do I begin. Product options by Bold is the app that I require for my online store but the setup is not so easy. Our issue is that when you create your options and the options forms are created. We have no way to edit how the form will appear on our pages. The layout looks like crap with input boxes and other from elements all over the place. We have been back and forth with Bold Support regarding this and they continue to make small tweaks to the layout but we can't seem to get what we require even when we provide them with screen shots of how we want our page to look like. To this point Bold has tried to work with us but we are 3 weeks behind our launch date of our site due to this issue... We need action NOW! and an extension on the trial would be nice to make up for lost time due to poor support.

Love this app and the amazing support! I recently redid my website and the whole team helped me get it working exactly as I wanted - special thanks goes to MC for going above and beyond what I needed to make my product page looking perfect. Thanks MC and team!

Not only is this app amazing with all the features it comes with but the support team is amazing! I encountered a few issues with the compatibility of the app and our theme, sent a message through the support form and Tamer, one of the support staff, had the problem resolved within hours! It's great to see how much their care about their customers and willing to fix any issue that arises.