Reviews for SC Product Options

Bold Product Options provides us with the ability to customize - and upsell - options to our products at safeguardian.com. Additionally, we love the flexibility to add check boxes and customer info boxes when additional information is needed. Takes a bit of time to understand how it works (creating options and then assign them to products or product groups but our experience is that Bold offers EXCELLENT support. Highly recommended!

I needed to create time and date slots for people to effectively book on a service based site. This app did the job perfectly and was easy to use. thegutterclearingcompany.co.uk

Staff is excellent to deal with, very helpful and fixed the issues i had with changing themes Options work great for us and the new edit in cart feature is fantastic Very happy with the product and would happily recommend it to anyone

Nir has been really helpful in customizing things and helping us out with creating new options . really good app to use only thing they need to work out sync internal to be reduce to 24 hrs rather then 7 days so people who are creating new SKU everyday don't have to manually sync them.

We used this app to create an enrollment form with a few priced options. It was very easy to use although we had a little issue during the setup. Val from the support team was great, she responded every email very quickly, fixed the issue for us and was super patient and nice every step of the way!

Great app! Makes life easier. Now we are able to have customizable products on our website! Thanks to Cody, Guri and Scott for helping me today!

Great APP!! When I have questions or if an issue arises MC usually handles all my tech support via email. She does a great job communicating and handling up on business. Their live chat feature is great! Their live chat rep Rony just walked me through the painstaking task of trouble shooting with ease. Im proud to have Rony and MC on my team :) Great work!

Samuel was a great help in support during my installation of the app. Product Options was a great help in allowing me to create products that are super personalized!

Rony Guri was ABSOLUTELY AWESOME and very patient with me. They took the time to help me address the issue and he FIXED it. :) Happy Customer.

Bold is always quick to respond and help with any codings needs, fantastic product and support. Highly recommended.

By Sir Tony

2018-11-27

United States

I used this app to set up options on my online store. I love it but i want to be able to have one selection box for three choices and at the moment the app doesnt allow it. My Guru was Cody whom was very he;pful.

thank Nir for great support! support team's doing important role in this app it is way better having chat with them than struggling yourself

A Big Thank-You to Rick to helping me work through learning how to set up non-priced variants to work with Bold. He went out of the way to make a video to show me the steps, and checked back to make sure everything was working. Awesome job and I love the app!

Thanks Cody and Guri for big help today! App really meets my needs and with their great support, I am giving you a big recommendation on this app!

This is the best APP, Charles was the best in getting my site up for me to launch for Cyber Monday. THANK YOU SO MUCH BOLD*********

The team at Bold offer by far the best customer service of any 3rd party app developer I have dealt with on shopify. Immediate email responses, quick fixes, and in house app customization if you need to modify their apps to better suit your purpose.

Currently trialling this app, needed assistance and got it immediately. Was sorted within a minute. Great support and customer service which is so important for business. Absolutely excellent thank you Tony. Gives us confidence to go from trial to subscription.

This app is really useful for setting up conditional variants and individually managing inventory on each of them. I ran into a few hiccups getting the setup to work, but Guri from their livechat support helped me out and answered way more questions than they had to. This is probably one of four apps from bold I use on my site and they make awesome stuff.

Guri & Shawn saved my Black Friday sale -- they came to my rescue at 1:30am when the pricing would not change on my options. They are my heroes & I am so grateful for their help. Bold is top notch & I use several of their apps. They will be my first choice for all of my future needs! Thank you x million. You guys are the best!

Cody & Guri were a huge help!!! When ever I need help they are quick & thorough! This app is an awesome way to make extra money on your products.

GURI IS THE BEST! Very fast and helpful we love this app and it is totally worth the monthly cost!!!!

It takes some time to get set up but it really is the only good option out there! Trust me I tried 5 other apps before going with Bold. If you want one that actually works and does what you want it to then this is for you. Also, great support from their online chat including Guri who really helped me even during the busy holiday push.

This app has helped us add all the necessary features we've needed for our store. Nir was the support person that helped and was amazing, helpful, kind and super efficient

I customized some of my products easily with no fuss. Easy app installation and Outstanding customer support ! Indeed, Rony J was very professional and eager to find a solution for me !

Some of our primary items use this app as we have too many variants. We have been running this for 18 months and since the beginning, about 2% of orders are not charged due to some issue caused by the app. This means that the customer is not charged for their shirts in our case. Our shipping dept has to check each order for this issue and then we have to contact the customer to collect CC info and payment. The problem has never been resolved. We have a developer firm working directly with Bold and there has been no resolution. In general, this app adds a lot of complexity. I would not use this app again. I'm writing this because we are now having a higher occurance rate and I have not heard back from Bold for 5 days. Unfortunate.