Reviews for SC Product Options

Moscow Copper Co.

2022-02-25

United States

Jeff at Bold Options is very helpful. The support team is skilled at making edits to the Shopify product pages and understands the user experience during checkout. I appreciate their help and love using the app to customize options during checkout.

good to use it! and the specialist are really helpful. the app will help me a lot with some special functions

I have been using this app for a few years now and it has always been a great way for me to add the many options we offer to our products. The app allows me to add items at no extra cost for choice of application or to add items with extra costs. Some of my products have 10+ options added in. The app is Great! A few months ago we made some upgrades to our theme and had some SEO work done and I noticed that my site began showing the hidden options for our Bold app in our search bar. I reached out to Bold and Dylan immediately responded and took care of the issue and when he wasn't sure on the final fix he escalated the issue to the next level and they promptly fixed the issue. The site is working and the app is working and all is good. Thank you Dylan and Bold for a great team and a great app!

Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!

Canadian Pro Shop Online

2022-01-27

Canada

This app is fantastic, the team including Carter and Sukh are quick to help and answered all my questions. Thanks very much! Follow up - Carter was a big help again setting up Bold Options in the background on a new theme launch so that there would be no hiccups when going live. Way to go Carter! Jericho jumped in and worked his magic to fix a little issue when we switched themes. He fixed it quickly and effectively. Thanks Jericho!

Great app to add additional options to your product pages. Support has been great and gets back to me quick, shoutout Ryan!

technical support was amazing! They had a very complex problem solved for me in one day. I will recommend this app to everyone!

Bold is an absolute pivotal integration for my store and I've been impressed with it since the team first installed it. The app is fantastic and I genuinely cannot fault the customer service - they're both quick to respond and action.

We've been using Product Options for several years and it has been consistently fantastic! We've been able to build complex entry forms with 80+ fields and conditional logic. It all works perfectly with some nice customization features. Bold support is always great as well. I recently reached out for a support issue and Alina got back to me within a couple of hours with a follow up and mock up of what would be done to resolve my issue. Once I approved the mock up and granted extended permissions to Bold, Alina implemented the change almost immediately. Another FANTASTIC experience with Bold!

This app solved all of my problems with complex products. Also huge shoutout to Alina for making it work flawlessly on my site!

The app helped me solve the problem of limited product options. The agents were kind and gentle while helping me to install the app on my Shopify store. Nice experience there!

They solved my issue quickly and we like a quick and easy solution at IndustrialHoppers.com Thanks Dylan!

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

This app is great for managing products with a ton of different option choices. Their support team is also fantastic, shoutout to Jeff for handling my problems in a matter of minutes.

This app is very helpful in our industry, the cool part is that they have an amazing customer support and you can chat instantly with them with any problems that you're facing. I tried different apps but this is far better than the rest.

This app really helped me in terms of product management and managing variants etc. So much better than other apps that do the same thing. Uzo from the support team really helped with an issue too and fixed it so quickly! Thanks

Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.

I hsve been using Product Options for a few weeks and great experience. More importantly the support is great and top quality

It doesn't work. I tried using it in 2 different stores and both times it simply brings you back to the starting screen where you have to enter your URL. Should you need to manually install it, there was no prompt to do so.

Very helpful when you have an issue I would recommend if you. are having difficulties getting all of the product options on your site.

These guys have great service and a very quick response team. Love the App :) It integrates with my business so well.

Horrible! Bold have deteriorated beyond all recognition over the past 5 years or so. Their apps are old, incompatible with each other as well as many features of Shopify. Support is hopeless and the apps are expensive too. Have gone from using 5 of their apps to none now and it will stay that way.

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.