Reviews for Rivo Loyalty & Referrals

Ryan was awesome!!!! So helpful and kind! I would definitely recommend anyone to use this app. Beginner friendly and just a great staff.

I had to delete this app. My customers are not able to use the rewards on custom invoices. And when I manually use a coupon for my customer, there is absolutely no way to remove the coupon from my customer's account. When I asked about this issue, they told me to just let my customer know that it was already used. Obviously. But then every single time my customer goes in, it still shows their coupon and I now have had to explain to the customer four times that it is the one that we already used. And it is ridiculous that I can't remove that coupon from her account so she isn't asking to use it every time.

just started but so far it's very easy and intuitive. Set up was quick and it sure seems to do what I want.

I've just come back to my Shopify store after a bit of a break. Love this app and the amount of usability you get with the free plan. After updating the app Alex in chat was very helpful in removing branding and helping with my customer limits. Excited to see the app get more use now that my shop has reopened and I'm getting back into it again.

I just installed this app & needed some assistance. Vicky not only was very helpful, but super sweet & nice.

An excellent app. It met all my needs. Although I am new to this platform, I felt as if I had been here for many years thanks to the support team.

Like the other Rivo app I use (mailing list pop up) this is super easy to use. The tutorials and help pages are excellent and the customer service is second to none! They are always on hand to do live chat, I was speaking to Betty about setting up my loyalty programme and she was super helpful. Very impressed with the functionality and overall user experience :)

i am using this app to drive sales, Betty was great in helping me with my setup, appreciate it very much. i will be back with an updated review soon,the app was recommended to me by a friend who said it really help her store

Brilliant, App support was excellent. Highly recommend especially to new businesses on Shopify. Download it

Just signed up for this app and Lance over at Rivo was such a great help with us getting started. We appreciate the great customer service. It gets us more excited to dive into using this Rivo loyatly.

A very useful app and has excellent customer service, Abbie was very responsive and helpful beyond expectations

This app was really easy to get set up and I really appreciate that there's a forever free plan! As a small biz, sometimes the 14 day trials are just too short to know if it's the right fit, and all the app fees add up fast. Thank you Rivo! Abbie with customer support started the chat with me shortly after I finished the setup wizard. She quickly answered some of my questions and added a few small bonus features. That small gesture really made my day. I'm already a fan of this app based on the customer support! One of the most fun customer support chats I've had :D

I have used this app since my business started last fall, and I am so happy to have the option to add product reviews as ways to earn points now. Betty was extremely helpful in showing me how to integrate the apps and it took about 30 seconds! Amazing!!

I used this app to attract repeat buyers, which it definitely does! Shortly after I installed it, I chatted with Pete in customer service who helped my increase my customer limit and he also proactively helped me with a few other tips to help me improve my shop! He was delightful to work with, very friendly, knowledgeable and eager to help. EXCELLENT, easy, and very responsive customer service!

Very attentive and personable!! It felt great not talking to a bot! Thank you to Pete!! Pete made sure I had everything I need to properly operate this app!! Thank you Pete!!

I just got this app today, and it has been simple to set up. I had a question, which was answered by Abbie. She was extremely helpful, and perhaps one of the kindest people I've talked to, absolutely great service, and really helped me get the most out of this app.

Ich möchte zunächst einmal die beiden Customer Service Mitarbeiter Betty & Lance erwähnen. Beide haben uns während der Startphase unglaublich schnell und hilfreich unterstützt. Die App erlaubt viele Tools auch im kostenfreien Abonnement und falls sie die notwendigen Bestellungen ermöglicht, zahlen wir auch gerne für den tollen Service. Viele Grüsse von REQUY

Betty's customer service was amazing. Betty was really happy to help and went above and beyond. Rivo is an excellent app to reward customers with plenty of options, free version is awesome too!

Abbie was very helpful and attentive. Would recommend her any time. She helped me with what I needed and so much more.

Always helps, straight away. No delay, undivided attention. Helps maximise the full use of the app!!

Great service and customer support. Pete was super helpful and responded immediately to my questions!

Fantastic customer service! Super easy to download and integrate into the store. Can't wait to see how our customers like their new rewards program.

Great service ,Abbie was so nice and professional, I really love the service she provides. She makes me feel like family, and I totally understand how to use this app with no hassle. I am very satisficed ,thanks again Abbie:)

Excellent customer service! I just downloaded the app and I am impressed with the service alone. Looking forward to trying it out now. Abbie was great and answered all of my questions.

great support. quick, easy and helpful! The app is unbelievably simple and the whole thing fits perfectly. I recommend the app to everyone!