Reviews for Rivo Loyalty & Referrals
Fete
2022-10-12
Hong Kong SAR
don't use this app. When I delete it, there's still a pop up on my website. I have to reinstall the app and ask them to delete the pop up. Horrible
Max and Rosy
2022-10-12
South Africa
Awesome app and really helpful customer service , Abbie from Rivo Rewards went out of her way to help me with setting everything up.
Amenity
2022-10-12
Switzerland
L'app è molto completa, e il servizio clienti è ottimo, sono stato seguito da Abbie, bravissima super gentile è molto professionale. Per ora sto usufruendo del piano gratuito, ha funzioni molto limitate ma comunque ottime. Prevedo di passare ad altri piani in futuro.
Distinctive Styles
2022-10-12
United States
Maria was very helpful in answering all my questions promptly and was also very polite. I hope to work with her again!
Chantell Ne'Cole Candle Co.
2022-10-11
United States
Abbie helped me with getting my customer rewards limit increased. I love her energy and tips for my store.
Originallo
2022-10-11
Italy
Ho deciso di installare questa app per dare ai miei clienti un programma fedeltà che li coinvolgesse. Assistenza perfetta, Abbie si è dimostrata molto professionale e competente. Il piano gratuito fino a 250 ordini è perfetto per iniziare. Bravi
appliedartscoffee
2022-10-10
United States
I just purchased this app and Abbie was super helpful with all of my questions getting set up. So far the experience seems pretty easy and quick -- and anything you can't figure out, Abbie is amazing!! Looking forward to seeing how this all works out, I have high hopes!
Troomy Nootropics
2022-10-10
United States
This is one of the best rewards apps we've used and the customer support (from Abby) was absolutely phenomenal! Can't say enough good things about this company :)
Designs By Jia
2022-10-10
United States
Just spoke with Arianne in the reviews app, and now had the pleasure of speaking with her again for the loyalty app. Very great customer service. Highly recommend this app also. Very easy to use!
Karla Mingo Home LLC
2022-10-07
United States
Abbie was very patient and very helpful to me as I set up my app. She was very pleasant and easy to work with. She never rushed me or made me feel like I needed to hurry. Even when I was gone for several minutes she right there when I came back to her.
Too Cute Beads
2022-10-06
United States
This is a loyalty app, it's great, It has all the functions you'll need and more, but I don't tend to write a review because an app does what it says. I'm writing a review because I recently moved from another shopping cart, and the move came with loads of problems moving my reward system. The great people at Rivo were able to transfer my 15 year old reward system with well over 3 million outstanding reward points. The team has gone above and beyond to create a loyal customer out of me for years. Every experience with customer service is great. They escalate issues they cant solve immediately, and the team fixes the problem! Give it the 7 day free trial if it you need a loyalty program. This is the team you want to have your back, and understands the needs of an e-commerce store.
Little Texas Yarns
2022-10-06
United States
It's really easy to set up and use, plus their customer service is excellent! Abbie took care of all my questions and then some! I had recently updated to the 2.0 theme and she noticed a few things that didn't carry over in the update! She was absolutely fabulous! Plus my customers love they can redeem for rewards and it counts for prior purchases too!
Bundance
2022-10-06
United States
Rivo provided me with excellent customer service that went above and beyond my expectations. They were able to help resolve my issues very quickly. On top of that, the app has a very clean interface with a great amount of features that will definitely boost customer engagement. Thank you Abbie for the help :)
HomeCooks
2022-10-05
United Kingdom
Excellent support, go above and beyond. The app has good functionality and it's easy to use. Really recommend.
Okanagan Dye Works
2022-10-05
Canada
Abbie had so much knowledge and was quick to respond. I love this app so much already and with great customer support, it makes it even better.
Bamboo Smoke
2022-10-05
United States
Hands down the best customer service I ever received. The app is smooth and very user-friendly. Definitely recommend going with Rivio instead of all other competitors
RayNSons
2022-10-04
United States
I am blown away at how amazing Rivo customer service is. Since starting my small business I have found a lot of B2B apps and services are trying to take advantage of me. Just following my dreams, but Rivo is the first to really seem like they want to help. Also they actually help. Like really help. Right when I needed it. Great job guys!
Voyager Supplements
2022-10-04
United States
Great app and excellent customer support. The support staff is always quick to answer and very helpful!
Lamoille Yoga
2022-10-03
United States
Super functional & easy to use, plus the costumer support it's super friendly :) Arianne was really helpful solving any concerns fast. keep up the great work!
SkinnyBrands
2022-09-29
United Kingdom
Tried another app before this one and this one is miles better - just easier to navigate.. Thank you James for great onboarding..
Blackbird Boutique
2022-09-29
United States
I really like this app! The setup was easy and customer service is great. Arianne was very helpful with what I needed done.
Andie Brasil Jewelry
2022-09-29
United States
She was awesome and very helpful! I am a beginner with shopify and need a lot of help and she was amazing
Sexy~N~Snappy
2022-09-29
United States
This APP is amazing!!!! Arianne was very attentive and help me with all the questions that I needed to set up things that I needed for my website. She also assisted me with removing things from my website that I didn’t want to be shown. I appreciate the time she took to help me. Thank you once again, Arianne.
Surplus Rison
2022-09-28
United States
Honestly blown away by the best customer service Ive ever received! Abbie is a real rockstar she helped me with patience and kindness really went above and beyond it is refreshing to see such excellent customer service! She is a true gem and her company will do great as long as they have her on board! Such a kind and beautiful soul also provided the upmost customer service I have ever received! I own several business's and I would be honored to have someone of half her caliber in my company!Keep killing it Abbie and you will be blessed with an abundant lifestyle with the attitude and superior service! I thought she was the owner can't really say enough Thank You Rivo and a special Thank You to Abbie keep doing what your doing! Timothy Rison Surplus Rison Rock My Stonez Rison Safari Fork N Sammich
Kaiem's Boutique
2022-09-27
United States
Pete was a great help throughout the entire chat! He was well informative which was a great help. Thank you!