Reviews for Rivo Loyalty & Referrals

To me the most important part of any service and experience is the customer support and willingness to help. This app offers outstanding customer service, the representative I had, Arianne, went above and beyond her duties to make me feel appreciated and even went as far as making suggestions for my store with a step by step for me to learn with. I am so grateful for the help I received!

App is very customizable and there are tons of cool features to play around with. I am usually picky with my apps because I don't like clutter but this definitely adds value and is easy to use. Abbie from customer support was supper helpful as well and was able to help me quickly and professionally

I had questions about the rewards program and they were quick to respond. They were very nice and helpful.

Great help by Arianne and very prompt responses. Understood the problem and provided extra assistance for me to get more familiar with the features as well.

Best customer service to date! Abbie did amazing really great help and absolutely satisfied, and app based I love the concept of it!

Chatted to Taci and she was really helpful and really knowledgeable. Very happy. She even gave me a few freebies that I didn't ask for! :)

Ive only just started using this app and my experience so far has been really great! The tech support given is also amazing. Shout out to Mica who assisted me and was amazing overall!

Pete was WONDERFUL! He went over and beyond! I have a free account with Rivo and let me say - you get SOOO MUCH! Once my store grows, I will definitely upgrade my account to unlock all full features! Their customer service support is WONDERFUL too! and I have spoken with a handful of support associates at Rivo. This is HONESTLY the best app for their customer rewards and loyalty program. THE BEST, hands-down!! I downloaded so many other apps that weren't good enough until Rivo. The ease of setup is what I genuinely appreciate. This is my honest review. Thank you guys!

Amazing service and all-round best app available for shopify won't be disappointed at all. Customer service is amazing and so friendly and helpful.

It's always great to get unexpected exceptional help and those little extra golden nuggets...Abbie was just that...Great & delivered exceptional customer service... Thanks Abbie Loungin' Lyon

Pete did a great job on assisting for promotion. 100% Free to remove brand and upgrade the limitation.

excellent customer support. Abbie was eager to help us out with our store. waiting to see how Rivo will help us grow our loyal customer base, but so far excellent customer support!

Only just started using the rewards app recently, but its been great and my customers are already signing up. Pete has been most helpful with any questions and things I wanted to do, so highly recommend their live chat to. Thank you !

I reached out to get information about the site and how to use it, and spoke to Abbie. Not only was she able to help me but she provided other resources to help improve my website. She went above and beyond and appreciated her help.

Useful rewards app and easy to set up. Thanks for great professional supporting by Pete. Expect more free function in the future.

I'm giving a 4 star for customer service. Abbie helped to understand how to use the app and some extra information to get better results for my store. She was very helpful and nice. Thanks again Abbie! Will change star rating after I see the results of using app but I think it will change to a 5 star.

i am really appreicated for the assistant, they are so nice, and very patient to help. i will keep using it! thanks a lot!

By far they have an outstanding support team. They were able to answer all my questions and assist me. Thank you so much for your support Abbie.

I use Rivo's other apps and have been happy, so I'm expecting more of the same with this. Great customer service!

Have used this app for a while now. The set-up was easy, never had any issues at all. So many good features on the free plan alone. The customer service has been outstanding. I dealt with Abbie and she went above and beyond for me. If you are looking for a loyalty program - look no further. RIVO won't disappoint!

Die App ist genial. Der Customer Support ist sogar noch besser. Ich kann das jedem empfehlen. Auch die kostenfreie Version hat schon viele Features.

The Loyalty Program app is great and when it comes to the support team it is perfect. I love it; Highly recommended

First of all, I want to say thank you for Abbie from Support Dep. I appreciate you supporting me. and I recommend it this APP

The app and the support services are very professional. I will be using Rivo for the foreseeable future!

Best customer service I've received. Great support from Maria! Thank you so much for the help + App is very easy to install and customize.